Amazon Kuiper Manufacturing Enterprises LLC
Technology
ITSupportEngineerI
“IT Support Engineer I at Amazon Kuiper Manufacturing Enterprises LLC. Skills: IT Support, Infrastructure, Networking. Process tickets to triage issues. Resolve customer issues”
What You'll Achieve.
Maintain operational efficiency; Ensure reliable technology systems
Industry & Context.
Troubleshooting
On-call responsibilities, Up to 25% Travel, U. S. Citizen
What They're Looking For.
Must Have
2+ Years of technical Infrastructure support experience, 2+ Years of networking experience, 2+ Years of working with clients and servers, U. S. Citizen
Nice to Have
Experience supporting video conference and teleconference equipment, CCNA, equivalent networking certifications
What You'll Do.
Process tickets to triage issues
Resolve customer issues
Provision Windows workstations
Deploy Windows workstations
Troubleshoot Windows workstations
Provision Linux workstations
Deploy Linux workstations
Troubleshoot Linux workstations
Provision macOS workstations
Deploy macOS workstations
Troubleshoot macOS workstations
Provision bare-metal windows servers
Deploy bare-metal windows servers
Troubleshoot bare-metal windows servers
Provision bare-metal Linux servers
Deploy bare-metal Linux servers
Troubleshoot bare-metal Linux servers
Configure network infrastructure
Deploy network infrastructure
Replace network infrastructure
Provide technical support
Perform system upgrades
Assist with project implementations
Assist with technology deployments
Participate in on-call responsibilities
How You'll Work.
Team & Collaboration
Daily team stand up; Production teams
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