Amazon.com Services LLC
Operations, IT, Support Engineering, Technical Services, operations
ITSupportEngineerI
“IT Support Engineer I at Amazon.com Services LLC. Skills: IT Support, Network troubleshooting, Systems administration. Network engineering. Network troubleshooting”
Industry & Context.
Troubleshoot problems; Root cause analysis
Moving up to 49lbs, Standing and walking, Shifts lasting up to 12 hours, Traveling up to 25%
What They're Looking For.
Must Have
1+ years Windows Server technologies, 2+ years troubleshooting high availability environment, 2+ years PC repair, 1+ years IT client/server/network service delivery, 2+ years networking experience, 2+ years Windows/Mac/Linux OS support, 2+ years corporate network support, High school or equivalent diploma
Nice to Have
2+ years computer networking experience, Experience supporting video conference equipment
What You'll Do.
Network troubleshooting
Systems administration
Ensure infrastructure availability
Provide analytical assistance
Provide technical assistance
Manage local technical projects
Identify process inefficiencies
How You'll Work.
Process & Methodology
Project management
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