Copeland

Climate Technologies

ITSupportEngineer(DevelopmentFocused)

Chihuahua, Mexico FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“IT Support Engineer (Development Focused) at Copeland. Skills: Programming languages, SQL Database, IT Support. Perform basic programming and scripting tasks. Support automation, system integration, reporting”

Industry & Context.

Climate Technologies

What They're Looking For.

Must Have

C#.net, VB.net, JavaScript, PHP, SQL Database, computer applications, Windows operating systems, computer hardware and software, LAN/WAN networks

Nice to Have

CCTV systems, Tress system, Axtrax physical access control system, ITIL, MCSA, CCNA, Azure Administrator, PMP, ServiceNow, task automation for systems administration

What You'll Do.

Perform basic programming and scripting tasks

Modify existing scripts

Develop simple utilities

Assist with data extraction

Provide technical support to end users

Perform preventive and corrective maintenance

Participate in system-related projects

Support continuous improvement initiatives

Develop and implement initiatives

and maintain equipment

Manage and support computer equipment

Administer user accounts

Maintain inventory records

Ensure compliance with policies

Administer physical access control systems

Administer CCTV systems

Understand and support quality procedures

Manage vendor relationships

How You'll Work.

Team & Collaboration

Collaborate with business departments

Communication Scope

English (70%)

Process & Methodology

PMP

Full Job Description

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations. We are looking for your talent, join our team and start your journey today! ### **Job Description** ### As an **IT Support Engineer** , the IT Support Engineer performs basic programming and scripting tasks to support automation, system integration, reporting, dashboards, and troubleshooting efforts. This includes modifying existing scripts, developing simple utilities, and assisting with data extraction or configuration tasks as required by business and operational needs. ### In addition, you provide technical support to end users across software, hardware, and systems managed by the IT department, including telephony and communications platforms. You are responsible for performing periodic preventive and corrective maintenance to ensure the reliability, security, and proper operation of IT equipment and services. The role also involves participating in system-related projects and supporting continuous improvement initiatives. ### **Key Responsibilities** ### · Develop and implement software and hardware initiatives to improve operational efficiency. ### · Install, configure, and maintain computer hardware, printers, and related peripheral equipment. ### ·

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