Devsu
Information Technology and Services
ITSupportEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“IT Support Engineer at Devsu. Skills: server infrastructure management, Windows, Linux, scripting language. Technical support continuous integration and delivery pipeline. Drive technical innovation”
Industry & Context.
troubleshooting
What They're Looking For.
Must Have
Fluent in English (B2 or C1 desired), Minimum 3-5 years of experience with server infrastructure management in either Windows or Linux, familiarity with Linux or Windows Server platforms support, Basic understanding of scripting language, such as PowerShell, Ruby, or Python, Conversant in or willing to learn git source code management capabilities, Experience/exposure supporting applications that run on Web services and Java and other virtual machines technologies, IIS, or Apache web servers, Experience/exposure to Magnolia Java Platform served on Tomcat, Experience/exposure to Load balancing methodologies and technologies, Intermediate to advanced platform with troubleshooting in the technologies that you are proficient in, Familiar with agile work management principles and tools, General ITIL experience for operations support, Experience using MySQL
Nice to Have
Familiarity with Azure preferred, Experience/exposure in AWS or GCP is acceptable, cloud infrastructure and operations education and/or experience
What You'll Do.
Technical support continuous integration and delivery pipeline
Drive technical innovation
Facilitate after hours infrastructure deployment
Support development and QA teams
Ensure pipeline platforms are redundant
Provide internal and external customers with excellent customer service
Install system patches
Assist in other production support efforts
How You'll Work.
Team & Collaboration
working in an agile environment; Support development and QA teams; deferring to management on communicating with external teams; Attend departmental, project and general meetings; effectively represent current status
Communication Scope
Communicate effectively and appropriately
Full Job Description
We are looking for a**IT Support Engineer** with experience in server infrastructure management in either Windows or Linux work remotely from anywhere in Latin America. You will be working in an agile environment, with an awesome team on the implementation of world-class software products. You can learn more about Devsu at devsu.com. **Responsibilities** * Technical support continuous integration and delivery pipeline. * Drive technical innovation and efficiency in cloud infrastructure operations via integration duties relative to platform support and service delivery. * Facilitate after hours infrastructure deployment efforts as planned. * Support development and QA teams in their deployment efforts as needed. * Open change tickets as needed to facilitate release automation processes. * Ensure pipeline platforms are redundant and backed up as needed. * Communicate effectively and appropriately, deferring to management on communicating with external teams as needed. * Provide internal and external customers with excellent customer service. * Attend departmental, project and general meetings and effectively represent current status as appropriate. * Participate in company provided training and perform independent training and research as appropriate. * Install system patches and application updates as directed. * Assist in other production support efforts as needed. **Requirements** * Fluent in English (B2 or C1 desired). * Minimum 3-5 years of experience with server infrastructure management in either Windows or Linux * Strong familiarity with Linux or Windows Server platforms support and eagerness to continue building skill expertise in new platform capabilities. * Basic understanding of scripting language, such as PowerShell, Ruby, or Python and openness to adding the others as required by your daily tasks. * Familiarity with Azure preferred. Experience/exposure in AWS or GCP is acceptable. * Leading candidates will have both cloud infrastructure and operations ed
Applying for this IT Support Engineer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Devsu?
Real rants from real employees. Read before you apply.