Bop LLC

Corporate Operations, Technical Services, no business category

ITSupportEngIIAMZ10909.8

$61–106k Madison, Wisconsin, United States FULL TIME
The Brief

“IT Support Eng II - AMZ10909. 8 at Bop LLC. Skills: IT Support, System Administration, Network Concepts. Troubleshoot difficult IT problems. Plan and coordinate CMs”

Industry & Context.

Corporate Operations, Technical Services, no business category
Problems you'll solve

Troubleshooting difficult IT problems; Root cause analysis; Process inefficiencies

What They're Looking For.

Must Have

Bachelor's degree or foreign equivalent, 1 year of experience in job offered or related occupation, 1 year of IT experience with client, server, and network service delivery, 1 year of experience with IT systems or commercial production environment, 1 year of experience networking concepts, 1 year of experience with Microsoft Administration, Linux Administration, or Cisco IOS (CLI), 1 year of experience troubleshooting in multi-user high availability environment, 1 year of experience with PC repair, troubleshooting, deployment, and liquidation

Nice to Have

All applicants must meet all the above listed requirements

What You'll Do.

Troubleshoot difficult IT problems

Plan and coordinate CMs

Coordinate CM templates

Collaborate with internal teams

Collaborate with vendors

Lead continuous improvement efforts

Audit quality of work

Provide constructive feedback

Automate manual create/improve small tools

Serve as first point of escalation

Participate in hiring

Participate in training

Participate in development of others

Ensure infrastructure networking and computing systems remain available

Manage local technical projects

Identify root-causes of operational issues

Identify process inefficiencies

How You'll Work.

Team & Collaboration

Internal teams; Vendors

Process & Methodology

Technical projects

Free ATS check

Applying for this IT Support Eng II - AMZ10909. 8 role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Bop LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →