Embla Medical
ITSupport
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“IT Support at Embla Medical. Skills: IT Support, end-user support, system installations, troubleshooting, maintaining efficient IT processes. Support the efficient use of global IT systems and solutions. Provide support for computers, laptops, peripherals, and end-user devices”
Industry & Context.
troubleshooting and problem-solving skills
What They're Looking For.
Must Have
Vocational or Bachelor’s degree in IT or a related field, Minimum of 2 years of relevant IT support experience, troubleshooting and problem-solving skills, Good understanding of IT infrastructure, systems, and user support, Service-minded attitude with communication skills, Ability to work independently and prioritize tasks effectively
Nice to Have
Experience working in an international or global IT environment
What You'll Do.
Support the efficient use of global IT systems and solutions
Provide support for computers
and test hardware and software systems
Train and onboard new system user groups
Maintain and update technical documentation
Monitor and support data protection and system/network security
Coordinate with local IT vendors and external suppliers
Participate in IT-related projects and system improvements
Ensure reliable day-to-day functionality of end-user systems
How You'll Work.
Team & Collaboration
work closely with both local users and global IT teams; Coordinate with local IT vendors and external suppliers; Participate in IT-related projects and system improvements
Communication Scope
communication skills
Full Job Description
## About the Role For a temporary 3-month assignment, we are looking for a hands-on and service-oriented IT Support Specialist to support day-to-day IT operations and ensure a smooth and reliable user experience across the organization. In this role, you will be the go-to person for end-user support, system installations, troubleshooting, and maintaining efficient IT processes. You will work closely with both local users and global IT teams to support business continuity and operational excellence. ## Key Responsibilities * Support the efficient use of global IT systems and solutions * Provide support for computers, laptops, peripherals, and end-user devices * Install, configure, and test hardware and software systems * Train and onboard new system user groups * Maintain and update technical documentation * Monitor and support data protection and system/network security * Coordinate with local IT vendors and external suppliers * Participate in IT-related projects and system improvements * Ensure reliable day-to-day functionality of end-user systems ## What You Bring * Vocational or Bachelor’s degree in IT or a related field * Minimum of 2 years of relevant IT support experience * Strong troubleshooting and problem-solving skills * Good understanding of IT infrastructure, systems, and user support * Service-minded attitude with strong communication skills * Ability to work independently and prioritize tasks effectively * Experience working in an international or global IT environment is a plus ## What We Offer * A dynamic international working environment * A varied and hands-on IT support role * Opportunity to work with global IT systems and teams * Competitive compensation for the duration of the assignment Embla Medical is committed to sustainable business practices and renowned for positively impacting people‘s health and well-being _Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best avail
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