Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Operations, IT, Support Engineering, Technical Services, operations
ITSupportAssociateII,OpsTechIT
“IT Support Associate II, OpsTechIT at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Assign IT equipment. Maintain IT equipment”
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Windows, Mac or Linux Operating systems support experience, Experience troubleshooting integrated and interdependent computer systems, Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Nice to Have
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
What You'll Do.
Maintain IT equipment
Troubleshoot IT equipment
Handle support requests
Manage support procedures
Collaborate on training
Learn new technologies
Support clients from multiple buildings
Support remote clients
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