Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Operations, IT, Support Engineering, Technical Services, operations
ITSupportAssociateII,OpsTechSolutions(OTS)FixedField
“IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Skills: IT support, Troubleshooting. Assign IT equipment. Maintain IT equipment”
Industry & Context.
Troubleshooting
Availability to rotate shifts, Day, night, and weekend shifts
What They're Looking For.
Must Have
1+ years Windows, Mac or Linux OS support, Troubleshoot integrated computer systems, Maintain zebra printers, Troubleshoot thin clients, PCs, scanners, handheld terminals
Nice to Have
CompTIA A+, Network+, CCNA, Linux (Redhat), Microsoft hardware, AWS or other industry certifications, Experience in dynamic environment, High degree of customer service
What You'll Do.
Maintain IT equipment
Troubleshoot IT equipment
Handle support requests
Handle support procedures
Collaborate on new employee training
Learn new technologies
Support customers from multiple buildings
Support remote customers
How You'll Work.
Team & Collaboration
New employee training
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