Audible, Inc.
Technology
ITSupportAssociate
“IT Support Associate at Audible, Inc.. Provide technical support to end-users. Install and configure computer hardware and software”
Industry & Context.
What They're Looking For.
Must Have
1+ year of experience in IT support, Experience with Windows and macOS, Experience with hardware troubleshooting, Experience with software troubleshooting, Experience with network troubleshooting, Experience with Active Directory, Experience with ticketing systems
Nice to Have
Associate's degree in IT or related field, CompTIA A+ certification
What You'll Do.
Provide technical support to end-users
Install and configure computer hardware and software
Troubleshoot hardware
Manage user accounts and permissions in Active Directory
Respond to and resolve IT support tickets
Document IT procedures and solutions
Assist with IT asset management
Perform regular system maintenance
How You'll Work.
Team & Collaboration
IT team
Applying for this IT Support Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Audible, Inc.?
Real rants from real employees. Read before you apply.