ADCI - BOM - Non STPI - K52

Operations, IT, Support Engineering, Technical Services, ecp

ITSupportAssocII(ONS)

₹8–13L ~AI est. Mumbai, Maharashtra, India FULL TIME
The Brief

“IT Support Assoc II (ONS) at ADCI - BOM - Non STPI - K52. Skills: IT Support, Helpdesk support, Hardware management. Provide Helpdesk support. Direct service provider engagements”

Industry & Context.

Operations, IT, Support Engineering, Technical Services, ecp
Problems you'll solve

Problem-solving; Troubleshooting; Analytical competencies

Eligibility Requirements

Rotating On-call schedule

What They're Looking For.

Must Have

3+ years Windows, Mac or Linux OS support, Troubleshoot integrated computer systems, Maintain zebra thermal printers, Troubleshoot thin clients, PCs, scanners, portable handheld terminals

Nice to Have

CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware installation, AWS, Other industry relevant certifications, Experience in dynamic environment, High degree of customer service

What You'll Do.

Provide Helpdesk support

Direct service provider engagements

Manage routine processes

Participate in process development

Research hardware and software solutions

Procure hardware and software solutions

Vet hardware and software solutions

Deploy hardware and software solutions

Deploy Windows/Mac/Linux OS

Provide remote tech support

Support user hardware/software/peripheral

Manage hardware procurement

Manage asset management

Maintain documentation

How You'll Work.

Team & Collaboration

IT Operations team

Free ATS check

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