ORCA Service Technologies
Technology
ITSupportApprentice
Neural analysis suggests this role is
optimal for Entry candidates.
“IT Support Apprentice at ORCA Service Technologies. Skills: IT support, Software development. Perform IT support activities. Categorise tickets”
Industry & Context.
Understanding user’s issues
What They're Looking For.
Must Have
Basic understanding of Microsoft Office, Basic understanding and passion for IT, Ability to learn quickly on the job, Ability to work in a team, Ability to work independently
Nice to Have
IT hardware skills, Software development skills, Prior education in IT, Prior working experience in IT, Good communication skills
What You'll Do.
Perform IT support activities
Support senior developers
Support junior developers
Work closely with customers
Scope project requests
Understand organisational systems
How You'll Work.
Team & Collaboration
Dynamic team; Ranging experience levels
Process & Methodology
Project ownership
Full Job Description
IT Support Apprentice - £27,976 per annum Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus – Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review. Location: Maidenhead (Office Based), Full time, Permanent. Are you looking to start a career in IT and want to join a fast-growing international software development start up? Are you looking for a role where you can learn, develop and grow quickly? We are ORCA Service Technologies, and we create killer software applications. ORCA Service Technologies is a small software development firm located in Maidenhead, UK. Our mission is to deliver simple to use, high quality, affordable IT solutions for Facility Service organisations. Our team started by developing bespoke software a Facility Service organisation focussed on commercial kitchen maintenance. We created custom android and windows apps for them. We now deliver cloud-based software internationally for a growing customer base. We are looking for an apprentice to join our software support team: someone who knows their way around a computer and is not afraid to work hard to learn quickly on the job. As an IT apprentice at ORCA Service Technologies (OST), you will be challenged with a diverse set of responsibilities including IT support and understanding user’s issues. IT Support Apprentice Key Responsibilities: Responsible for IT support activities (categorising, prioritising, and solving tickets) Support senior and junior developers on ground-breaking projects and cutting-edge development activities Working closely with customers to scope incoming project requests Understand OST’s organisational systems to develop and support customers Responsible for customer contact and project ownership around your development works You will be joining a dynamic team wi
Applying for this IT Support Apprentice role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about ORCA Service Technologies?
Real rants from real employees. Read before you apply.