Quindar
aerospace, defense, or secure mission-operations
ITSupportAdministrator
Neural analysis suggests this role is
optimal for Entry candidates.
“IT Support Administrator at Quindar. Skills: IT Support, macOS support, Windows support, Linux support, Networking fundamentals, Identity and Access Management. Provide Tier 1/Tier 2 technical support for employees primarily in macOS environments, with the flexibility to expand support to Linux and Windows systems as needed. Troubleshoot and resolve hardware, software, networking, and user access escalate appropriately and follow issues through to closure”
Industry & Context.
troubleshooting skills
On-call/after-hours support: As needed for incidents, planned maintenance, or special events, Travel: may include local travel between sites as required, Physical requirements: Ability to lift and move IT equipment (up to 30 lbs.), Employment eligibility: Must be authorized to work in the U. S., U. S. security clearance may be required, Must be a U. S. citizen or national, U. S. lawful, permanent resident, Refugee, or Asylee, or be eligible to obtain required authorizations from the U. S. Department of State
What They're Looking For.
Must Have
2–3 years of experience supporting enterprise or corporate IT environments, Experience providing desktop/end-user support in macOS and Windows environments, Basic familiarity with Linux operating systems, Understanding of networking fundamentals, including TCP/IP, VPNs, DNS, DHCP, and wireless networking, Familiarity with identity and access management concepts (e.g., MFA, SSO, least privilege), troubleshooting, organizational, and communication skills, Ability to manage competing priorities in a fast-paced environment, Ability to work onsite in support of operational requirements
Nice to Have
Experience with endpoint management platforms such as Jamf, Intune, or Kandji, Familiarity with enterprise collaboration and productivity platforms including Google Workspace, Okta, Slack, Atlassian, or Microsoft 365, Experience supporting regulated or compliance-driven environments, Prior experience supporting defense, aerospace, or government customers, Active U. S. Security Clearance or ability to obtain and maintain one
What You'll Do.
Provide Tier 1/Tier 2 technical support for employees primarily in macOS environments
with the flexibility to expand support to Linux and Windows systems as needed
Troubleshoot and resolve hardware
and user access escalate appropriately and follow issues through to closure
Support onboarding and offboarding activities
including account provisioning
and access management
Maintain endpoint management solutions (enrollment
and compliance posture)
Assist with administration of identity and access management systems
and role-based access controls (RBAC)
Support office IT infrastructure
including VPN connectivity
and conferencing systems
Document work performed
update internal knowledge base articles
and maintain accurate asset inventory records
How You'll Work.
Team & Collaboration
Collaborative approach to supporting engineering and operational teams
Communication Scope
communication skills
Full Job Description
Quindar is seeking an IT Support Administrator to support day-to-day IT operations across corporate and secure operational environments. This role provides technical support for end users, supports endpoint and identity/account administration, and helps maintain internal IT systems and services. The ideal candidate has experience supporting enterprise IT environments, strong troubleshooting skills, and a customer-focused mindset. This position is well-suited for someone with 2–3 years of experience who is looking to grow in an aerospace, defense, or secure mission-operations environment. Work Environment This position is primarily onsite to support operational requirements. The candidate will be expected to work onsite four (4) days per week during normal business hours (9:00 a.m.–5:00 p.m.), with one (1) remote workday based on operational needs. Essential Responsibilities - Provide Tier 1/Tier 2 technical support for employees primarily in macOS environments, with the flexibility to expand support to Linux and Windows systems as needed - Troubleshoot and resolve hardware, software, networking, and user access issues; escalate appropriately and follow issues through to closure - Support onboarding and offboarding activities, including account provisioning, device setup, and access management - Maintain endpoint management solutions (enrollment, policies, patching, and compliance posture) - Assist with administration of identity and access management systems, including MFA, SSO, and role-based access controls (RBAC) - Support office IT infrastructure, including VPN connectivity, Wi-Fi, printers, and conferencing systems - Document work performed, update internal knowledge base articles, and maintain accurate asset inventory records Basic Qualifications - 2–3 years of experience supporting enterprise or corporate IT environments - Experience providing desktop/end-user support in macOS and Windows environments - Basic familiarity with Linux operating systems - Underst
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