Jabil
Manufacturing
ITSupervisor
Neural analysis suggests this role is
optimal for Manager candidates.
“IT Supervisor at Jabil. Skills: IT operations, Project management, Vendor management. Lead IT staff. Supervise IT staff activities”
Industry & Context.
Root cause analysis
On-call additional hours, Up to 10% travel
What They're Looking For.
Must Have
5+ years IT operations experience, 3+ years leading IT teams, Demonstrated leadership experience in IT operations, Proven project management experience, Vendor management and coordination skills, Ability to operate independently, Excellent written communication skills, Excellent verbal communication skills, Attention to detail
Nice to Have
Bachelor's Degree preferred, ITIL experience preferred, Experience supporting greenfield sites, Experience supporting large-scale deployments, SAP knowledge preferred
What You'll Do.
Supervise IT staff activities
Identify operational issues
Prioritize operational issues
Resolve operational issues
Identify opportunities for improvement
Coordinate IT services
Resolve IT services appropriately
Assign personnel to operations
Direct personnel activities
Interact with customers
Interact with vendors
Interact with corporate IT
Focus on business processes
Focus on business systems
Prepare performance reports
Participate in recruitment
Train staff on site tools
Train staff on corporate tools
Train staff on processes
Train staff on service delivery
Lead performance management
Manage IT service metrics
Improve IT service metrics
Manage IT performance
Improve IT performance
Manage customer satisfaction
Improve customer satisfaction
Coordinate work schedules
Coordinate priorities
Coordinate task execution
Drive continuous improvement
Analyze key performance data
Ensure regulatory compliance
Ensure security policy compliance
Ensure SOX control compliance
Serve as escalation point
Lead IT infrastructure buildout
Build network infrastructure
Build end-user computing
Build factory floor IT
Act as primary interface with vendors
Act as primary interface with service providers
Act as primary interface with carriers
Act as primary interface with system integrators
Coordinate IT readiness with construction
Coordinate IT readiness with facilities
Coordinate IT readiness with security
Coordinate IT readiness with manufacturing engineering
Coordinate IT readiness with operations
Own local IT project execution
Manage local IT project timelines
Manage local IT project risks
Manage local IT project mitigation
Manage local IT budgets
Forecast local IT budgets
Establish new measurement systems
Ensure adherence to company policies
Ensure adherence to security policies
Ensure adherence to safety policies
Ensure adherence to health policies
Ensure adherence to quality policies
Maintain confidentiality
Work effectively under pressure
Engage with customers
Evaluate customer issues
Identify customer improvement opportunities
Perform project management duties
Perform financial related duties
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Internal stakeholders; External vendors; Corporate IT; Construction teams; Facilities teams; Security teams; Manufacturing engineering teams; Operations teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management
Full Job Description
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. This role is to support a **new factory startup** in **Prince George, VA** manufacturing large form-factor equipment. The product will be large (shipping container size), heavy (50+ tons), and complex. This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point to point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. This role is a key member of the factory startup team and will act as the primary IT authority on-site during the build and launch phase. The IT Supervisor is expected to operate independently, lead site IT projects end-to-end, coordinate with internal stakeholders and external vendors, and establish IT operations in a new geographic region where no existing Jabil IT presence exists. JOB SUMMARY Lead and supervise IT staff and the activities associated with the identification, prioritization, and resolution of day-to-day operational issues and opportunities for improvement. Ensures that all phases of IT services are coordinated, monitored, logged, tracked, and resolved appropriately. Assigns personnel to various operations and directs their activities. Interacts with peers, customers, vendors, and corporate IT on a regular basis, focusing on business processes and business
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