Novartis

Pharma/life science

ITSr.BusinessAnalystCDMO

Mexico City, Mexico FULL TIME Remote Friendly
The Brief

“IT Sr. Business Analyst - CDMO at Novartis. Skills: IT Sr. Business Analyst, CDMO, manufacturing systems, GxP, SAP S4HANA, IT operations, business partnering, external partner management, stakeholder governance, escalation management. Lead and support active CDMO initiatives such as TranSCend, including technical readiness, business testing readiness, change requests, and ongoing progress tracking. Drive strategic alignment with LDC on timelines, prioritization, and sequencing of Red Apple fixes”

What You'll Achieve.

ensures stable operations; effective escalation management; cross-functional alignment; minimize business risk and delivery impact

Industry & Context.

Pharma/life science
Problems you'll solve

escalation management; risk awareness

Eligibility Requirements

up to 25% international travel

What They're Looking For.

Must Have

Bachelor’s degree in a STEM discipline, 5-7+ years of experience in manufacturing systems, Pharma/life science GxP experience, Manufacturing systems experience (MES, LIMS, ERP), knowledge of SAP S4HANA, architecture and SAP workflows, experience in IT operations, business partnering, and complex cross-company programs, Experience working with external partners, vendors, and regulated environments, proven ability to manage senior stakeholder governance and escalations

Nice to Have

Knowledge of SAP S4HANA, architecture and SAP workflows

What You'll Do.

Lead and support active CDMO initiatives such as TranSCend

including technical readiness

business testing readiness

and ongoing progress tracking

Drive strategic alignment with LDC on timelines

and sequencing of Red Apple fixes and enhancements

Own Red Apple operational activities including data collaboration changes

schedule synchronization

technical backlog and other production-critical integrations

Serve as the primary business partner toward Red Apple

leading Tier 2 and Tier 3 governance calls

and preparation of governance materials

Chair and manage internal governance boards

including agenda creation

and facilitation of cross-functional alignments

Manage escalations across internal and external stakeholders

including ad-hoc escalations outside formal governance structures

Maintain constant risk awareness and escalation readiness

leveraging deep knowledge of Red Apple programs and dependencies

Support legal and contractual topics related to Red Apple

including review and preparation of SOWs and coordination with site stakeholders

Ensure collaboration across IT

and external vendors to minimize business risk and delivery impact

How You'll Work.

Team & Collaboration

cross-functional alignment between Novartis, Red Apple, LDC, and external partners; collaboration across IT, business, CDMO stakeholders, and external vendors

Communication Scope

Excellent communication skills

Process & Methodology

initiative delivery, progress tracking, prioritization, sequencing, technical backlog management, risk awareness, SOW preparation

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