Magna

Automotive

ITSpecialist

$80–120k ~AI est. Tychy, Poland FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“IT Specialist at Magna. Skills: Second Level Support, IT infrastructure support. Provide Second Level Support for applications. Provide Second Level Support for systems”

Industry & Context.

Automotive
Problems you'll solve

Failure analysis

What They're Looking For.

Must Have

Second Level Support experience, IT components support experience, Customer requirements processing experience, Incident processing experience, Documentation experience, Order process execution experience, Failure analysis experience, System configuration experience, System installation experience, Template creation experience, Documentation creation experience, Training document creation experience, External IT service provider coordination experience, Information security coordination experience

Nice to Have

TISAX knowledge, SOX knowledge, IATF knowledge

What You'll Do.

Provide Second Level Support for applications

Provide Second Level Support for systems

Support office infrastructure

Support IT components in production

Process customer requirements

Document customer requirements

Execute order process for IT hard- and software

Perform failure analysis

Forward incidents to 3rd level support

Configure new systems

Create templates for users

Create documentations for users

Create training documents for users

Coordinate external IT service providers

Coordinate information security tasks

Ensure information security

How You'll Work.

Team & Collaboration

3rd level support colleagues; External IT service providers

Full Job Description

**Job descriptions may display in multiple languages based on your language selection.** ## **What we offer:** At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. ## ## ## **Group Summary:** The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. **Job Responsibilities:** * Second Level Support for various applications and systems including end-user support. * Support of the existing office infrastructure (windows based) as well as the IT components within the production. * Processing of customer requirements and incidents via ticketing system including documentation. * Execution of order process for IT hard- and software. * Failure analysis and forwarding of incidents to the 3rd level support colleagues. * Configuration and installation of new systems (hard- and software). * Creation of templates, documentations and training documents for users. * Coordination of external IT service providers. * Coordination of tasks resulting from ensuring information security in accordance with audit requirements (e.i.. TISAX, SOX, IATF) for the plant. ## **Awareness, Unity, Empowerment:** At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, reg

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