Roche
Healthcare
ITSolutionSpecialist
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“IT Solution Specialist at Roche. Skills: Implementation and support of Roche solutions, LIS implementation and support, Technical and administrative liaison. Implementation and support of Roche solutions (chemistry, immunology, molecular, life sciences, and IT) for clients. Acting as the main liaison during the implementation process, covering planning, coordination, and user training”
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Experience in implementation, support or consulting of similar systems, Knowledge in installation, configuration and support of LIS systems, Knowledge in integration of infrastructure, hardware and software, Intermediate English
What You'll Do.
Implementation and support of Roche solutions (chemistry
Acting as the main liaison during the implementation process
Leading the verification
and evaluation of equipment and systems
Ensuring the solution is fully operational according to client specifications and needs
Providing technical feedback to stakeholders for process and product improvement
Providing technical assistance to clients through on-site installations
and connectivity of instruments and digital solutions
ensuring system operability
Instructing clients on the use and maintenance of systems
acting as a technical and administrative liaison on assigned projects
Collaborating in the development of annual plans and proposals for comprehensive solutions for clinical laboratories
Installing and configuring laboratory information systems (LIS) and leading their implementation
coordinating internal and client resources
Managing internal and external training on the IT and laboratory product portfolio
Interacting with software and hardware vendors according to project needs
How You'll Work.
Team & Collaboration
Liaison between clients and internal stakeholders; Coordinating internal and client resources for LIS implementation; Collaborating in the development of annual plans and proposals; Interacting with software and hardware vendors
Communication Scope
Communication skills; Providing technical feedback to stakeholders
Process & Methodology
Leadership of projects, Planning, Coordination
Full Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position **Responsable de la implementación y soporte de aplicaciones** de soluciones Roche (química, inmunología, molecular, ciencias de la vida y TI) para clientes. Actúa como **enlace principal** durante el proceso de implementación, abarcando la planificación, coordinación y capacitación de usuarios. Liderando la verificación, calibración y evaluación de equipos y sistemas. Asegura que la solución sea plenamente operativa según las especificaciones y necesidades particulares del cliente, proporcionando retroalimentación técnica a los _stakeholders_ para la mejora de procesos y productos. **La Oportunidad** * Brindar asistencia técnica a clientes mediante instalaciones in situ, resolución de problemas y conectividad de instrumentos y soluciones digitales, garantizando la operatividad de los sistemas * Instruir a clientes en el uso y mantenimiento de sistemas, actuando como enlace técnico y administrativo en proyectos asignados. * Colaborar en la elaboración de planes anuales y propuestas de soluciones integrales para laboratorios clínicos. * Instalar y configurar sistemas de gestión de laboratorio (LIS) y liderar su implementación, coordinando recursos internos y del cliente. * Gestionar capacitaciones internas y externas sobre el portafolio de productos IT y de laboratorio. * Interactuar con proveedores de software y hardware según las necesidades de los proyectos. **Quién eres** * Profesional graduado o estudiante en Ingeniería en Sistemas, Bioingeniería, Electromecánica o carreras afines, con exp
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