Misfits Market
Logistics
ITSiteManager
Neural analysis suggests this role is
optimal for Manager candidates.
“IT Site Manager at Misfits Market. Skills: IT infrastructure management, WMS support, Network administration, Cybersecurity. Oversee IT infrastructure. Maintain IT infrastructure”
What You'll Achieve.
Ensure seamless IT support; Ensure seamless project execution; Enhance operational efficiency; Reduce waste; Support company growth; Maintain product quality; Minimize spoilage
Industry & Context.
Problem-solving; Analytical; Critical-thinking; Troubleshooting
On-call rotation, Occasional evening or weekend work
What They're Looking For.
Must Have
Bachelor's degree in IT or Computer Science, 5-7 years progressive IT experience, Familiarity with Android OS devices, Proven WMS and ERP management experience, Understanding of network infrastructure, Proficiency in Windows Server environments, Proficiency in virtualization technologies, Proficiency in cloud services
Nice to Have
Experience with IT systems supporting cold chain logistics, Experience with Pick-to-Light technologies, Experience with data analytics tools, Knowledge of SQL, Knowledge of database management, Experience with automation technologies, Relevant certifications
What You'll Do.
Oversee IT infrastructure
Maintain IT infrastructure
Optimize IT infrastructure
Manage in-house technologies
Manage order processing systems
Manage inventory control systems
Ensure system integration
Foster proactive support culture
Ensure rapid response
Provide excellent customer service
Manage helpdesk tickets
Ensure timely issue resolution
Ensure cold chain system reliability
Ensure cold chain system accuracy
Implement cybersecurity measures
Enforce cybersecurity measures
Protect customer information
Ensure regulatory compliance
Lead system upgrade projects
Lead new technology deployments
Lead process improvement projects
Manage IT vendor relationships
Manage IT service provider relationships
Manage IT consultant relationships
Deliver effective IT solutions
Maintain IT system documentation
Maintain network architecture documentation
Maintain configuration documentation
Maintain process documentation
Maintain support procedure documentation
Champion continuous improvement
Stay current with emerging technologies
Identify innovative IT solutions
Propose innovative IT solutions
How You'll Work.
Team & Collaboration
Fulfillment center operations staff; Remote IT team members; Local IT team members; External vendors; Operations process improvement
Communication Scope
Interpersonal skills; Customer service skills
Process & Methodology
Project management
Full Job Description
About Misfits Market: Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food. As Misfits we support our customers and mission by embracing our core values of: Prioritizing our Customers Doing more with less Thinking Differently Respecting one another Moving deliberately and quickly Taking initiative and delivering About the Role: Misfits Market is seeking an experienced, hands-on, and mission-aligned IT Manager to lead and oversee all information technology operations within our dynamic fulfillment center. This critical role involves managing the IT infrastructure, systems, and support services that are essential to our unique operations, which include handling perishable goods, managing a constantly evolving inventory of "misfit" products, and supporting our "Fulfilled by Misfits (FBM)" B2B services. The ideal candidate will be a proactive problem-solver, passionate about leveraging technology to drive efficiency, support our sustainability goals, and ensure the smooth operation of a fast-paced, temperature-controlled environment. You will be instrumental in supporting our core values of "Prioritizing our Customers," "Thinking Differently," and "Doing more w
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