Misfits Market

Logistics

ITSiteManager

$80–90k Tracy, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“IT Site Manager at Misfits Market. Skills: IT infrastructure management, WMS support, Network administration, Cybersecurity. Oversee IT infrastructure. Maintain IT infrastructure”

What You'll Achieve.

Ensure seamless IT support; Ensure seamless project execution; Enhance operational efficiency; Reduce waste; Support company growth; Maintain product quality; Minimize spoilage

Industry & Context.

Logistics
Problems you'll solve

Problem-solving; Analytical; Critical-thinking; Troubleshooting

Eligibility Requirements

On-call rotation, Occasional evening or weekend work

What They're Looking For.

Must Have

Bachelor's degree in IT or Computer Science, 5-7 years progressive IT experience, Familiarity with Android OS devices, Proven WMS and ERP management experience, Understanding of network infrastructure, Proficiency in Windows Server environments, Proficiency in virtualization technologies, Proficiency in cloud services

Nice to Have

Experience with IT systems supporting cold chain logistics, Experience with Pick-to-Light technologies, Experience with data analytics tools, Knowledge of SQL, Knowledge of database management, Experience with automation technologies, Relevant certifications

What You'll Do.

Oversee IT infrastructure

Maintain IT infrastructure

Optimize IT infrastructure

Manage in-house technologies

Manage order processing systems

Manage inventory control systems

Ensure system integration

Foster proactive support culture

Ensure rapid response

Provide excellent customer service

Manage helpdesk tickets

Ensure timely issue resolution

Ensure cold chain system reliability

Ensure cold chain system accuracy

Implement cybersecurity measures

Enforce cybersecurity measures

Protect customer information

Ensure regulatory compliance

Lead system upgrade projects

Lead new technology deployments

Lead process improvement projects

Manage IT vendor relationships

Manage IT service provider relationships

Manage IT consultant relationships

Deliver effective IT solutions

Maintain IT system documentation

Maintain network architecture documentation

Maintain configuration documentation

Maintain process documentation

Maintain support procedure documentation

Champion continuous improvement

Stay current with emerging technologies

Identify innovative IT solutions

Propose innovative IT solutions

How You'll Work.

Team & Collaboration

Fulfillment center operations staff; Remote IT team members; Local IT team members; External vendors; Operations process improvement

Communication Scope

Interpersonal skills; Customer service skills

Process & Methodology

Project management

Full Job Description

About Misfits Market: Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food. As Misfits we support our customers and mission by embracing our core values of: Prioritizing our Customers Doing more with less Thinking Differently Respecting one another Moving deliberately and quickly Taking initiative and delivering About the Role: Misfits Market is seeking an experienced, hands-on, and mission-aligned IT Manager to lead and oversee all information technology operations within our dynamic fulfillment center. This critical role involves managing the IT infrastructure, systems, and support services that are essential to our unique operations, which include handling perishable goods, managing a constantly evolving inventory of "misfit" products, and supporting our "Fulfilled by Misfits (FBM)" B2B services. The ideal candidate will be a proactive problem-solver, passionate about leveraging technology to drive efficiency, support our sustainability goals, and ensure the smooth operation of a fast-paced, temperature-controlled environment. You will be instrumental in supporting our core values of "Prioritizing our Customers," "Thinking Differently," and "Doing more w

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