Endeavor Health
Healthcare
ITServiceDeskAnalyst
“IT Service Desk Analyst at Endeavor Health. Skills: IT support, Customer service. Handle calls across Endeavor Health system. Provide level 1 IT support”
Industry & Context.
Problem solving; Issue resolution
What They're Looking For.
Must Have
One year experience in customer service, One year experience in technology, One year experience in healthcare setting
Nice to Have
Knowledge of Epic EHR software, Computer technical certification
What You'll Do.
Handle calls across Endeavor Health system
Provide level 1 IT support
Complete basic triage
Manage incoming user requests
Provide customer service support
Use phone and remote technologies
How You'll Work.
Communication Scope
Verbal communication; Written communication
Applying for this IT Service Desk Analyst role?
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