Fonoa

Engineering

IT&SecurityProgramManager

Zagreb, Croatia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“IT & Security Program Manager at Fonoa. Skills: program management, IT operations, cybersecurity/GRC coordination. Own the IT & Security program: keep the calendar, track initiatives, and make sure nothing falls through the cracks.. Coordinate IT initiatives such as tooling rollouts, IdP migrations, and access management projects, working with Infrastructure and IT to keep them scoped and on track.”

What You'll Achieve.

IT projects land on schedule; security audits and certifications are planned well in advance; penetration tests are tracked to closure; tooling rollouts are coordinated properly; nothing slips through the cracks; reduce manual processes; increase compliance; lower operational costs; make sure the right things happen at the right time across both IT and security; make the team more effective

Industry & Context.

Engineering
Problems you'll solve

build structure from ambiguity

What They're Looking For.

Must Have

4+ years of experience in program management, IT operations, or a cybersecurity/GRC coordination role, End-to-end ownership of at least one full SOC 2 or ISO 27001 cycle, understanding of multiple frameworks and how to map controls across them, Working knowledge of GDPR, enterprise risk, and third-party risk, Ability to operate independently and build structure from ambiguity, Good enough understanding of IT and security to have credible conversations with engineers and auditors, without needing to be a hands-on technical practitioner

What You'll Do.

Own the IT & Security program: keep the calendar

and make sure nothing falls through the cracks.

Coordinate IT initiatives such as tooling rollouts

and access management projects

working with Infrastructure and IT to keep them scoped and on track.

Run the compliance and certification cycles (SOC 2

ISO 9001): coordinate with auditors

and Legal to keep evidence collection and deadlines under control.

Manage the pentest program end to end: scope

and remediation follow-up in collaboration with Security Engineers and Engineering.

Drive the security awareness program together with People Ops: training campaigns

and completion tracking.

Coordinate risk and vendor reviews

keeping the risk register up to date and supporting enterprise sales with security questionnaires and due diligence requests.

Report on program health to leadership with clear

consistent visibility into what is on track

and what needs decisions.

How You'll Work.

Team & Collaboration

pull in Security Engineers, Infrastructure, IT, Legal, and external vendors as each initiative requires, keeping everyone aligned and moving.; work alongside Security Engineers, IT, Infrastructure, Legal, and external vendors.; owning the coordination layer

Communication Scope

written and verbal communication: able to translate technical work into clear updates for non-technical audiences

Process & Methodology

planning, coordination, delivery, tracking initiatives, keeping them scoped and on track, keeping evidence collection and deadlines under control, finding tracking, remediation follow-up, completion tracking, keeping the risk register up to date, reporting on program health

Full Job Description

COMPANY DESCRIPTION At Fonoa, we are transforming how digital-first companies stay tax compliant. We provide simple and modular API solutions that easily integrate into any existing workflow. Through our technology-first approach, we reduce manual processes, increase compliance, and lower operational costs when transacting and scaling internationally. We are solving one of the largest yet unsolved problems in global e-commerce. Our tax automation software enables companies such as Uber, Zoom, Booking.com http://Booking.com, Squarespace, and Rappi to expand their international offerings more quickly and remain tax-compliant. POSITION OVERVIEW As Fonoa continues to scale globally, we are looking for an IT & Security Program Manager to take ownership of how our IT and security initiatives are planned, coordinated, and delivered across the company. This is not a purely technical role. You will be the person who makes sure the right things happen at the right time across both IT and security: IT projects land on schedule, security audits and certifications are planned well in advance, penetration tests are tracked to closure, tooling rollouts are coordinated properly, and nothing slips through the cracks. You will pull in Security Engineers, Infrastructure, IT, Legal, and external vendors as each initiative requires, keeping everyone aligned and moving. Fonoa's IT and security function covers a lot of ground. You will be the connective tissue that holds all the different pieces together and turns a busy team into a well-run program. KEY RESPONSIBILITIES - Own the IT & Security program: keep the calendar, track initiatives, and make sure nothing falls through the cracks. You are responsible for delivery, not for doing everything yourself. - Coordinate IT initiatives such as tooling rollouts, IdP migrations, and access management projects, working with Infrastructure and IT to keep them scoped and on track. - Run the compliance and certification cycles (SOC 2, ISO 27001, I

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