Apptronik

robotics

ITSaaSAdministrator

Austin, Texas, United States Direct Hire Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“IT SaaS Administrator at Apptronik. Skills: SaaS administration, Microsoft Entra ID, Google Workspace, Salesforce. Administer Microsoft Entra ID. Manage Google Workspace administration”

What You'll Achieve.

reduce manual work and improve cross-platform data flow; optimize spend and right-size licensing across the portfolio

Industry & Context.

robotics
Problems you'll solve

Ability to troubleshoot cross-platform issues

Eligibility Requirements

Prolonged periods of sitting at a desk and working on a computer, Must be able to lift 15 pounds at times, Vision to read printed materials and a computer screen, Hearing and speech to communicate

What They're Looking For.

Must Have

3–4 years of hands-on SaaS administration experience in a corporate IT or business operations environment, Proficiency with Microsoft Entra ID (Azure AD) and Microsoft 365 Admin Center, including conditional access, identity governance, and license management, working knowledge of Google Workspace administration, Experience administering Salesforce, Understanding of SSO, SCIM provisioning, MFA, and identity lifecycle, Ability to troubleshoot cross-platform issues and communicate technical concepts clearly to non-technical stakeholders, Experience with ticketing and ITSM systems (e.g. , Jira, ServiceNow, or Zendesk), organizational skills with the ability to manage multiple priorities in a fast-paced, high-growth environment, Excellent written and verbal communication skills, Collaborative, team-oriented working style with a attention to detail, Initiative and self-motivation — ability to work with limited supervision and drive projects to completion

Nice to Have

Salesforce Administrator certification is a plus, Familiarity with Microsoft Dynamics 365 Business Central or a comparable ERP/financial system, Okta experience a plus, Microsoft certifications (MS-900, MS-102, SC-300) or equivalent, Experience with Power Automate, Power BI, or the broader Microsoft Power Platform, Familiarity with MDM solutions such as Intune or Jamf, Experience supporting a hardware, manufacturing, or robotics company, Exposure to SOC 2 or ISO 27001 audit processes, Relevant vendor certifications (Microsoft, Google, Salesforce) are a plus

What You'll Do.

Administer Microsoft Entra ID

Manage Google Workspace administration

Maintain Salesforce user accounts

Administer Microsoft Dynamics 365 Business Central

Own administration of additional SaaS tools

Enforce least-privilege access principles

Identify and implement automation opportunities

Maintain accurate documentation

Provide end-user training

Foster a positive culture

How You'll Work.

Team & Collaboration

cross-functional role with broad visibility into Finance, Sales, HR, and Engineering; in coordination with business stakeholders; in close partnership with the Finance and Operations teams; Collaborative, team-oriented working style

Communication Scope

communicate technical concepts clearly to non-technical stakeholders; Excellent written and verbal communication skills

Process & Methodology

manage multiple priorities, drive projects to completion

Full Job Description

Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond. We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better. JOB SUMMARY As Apptronik continues to scale its humanoid robotics platform, we are seeking a skilled and proactive SaaS Administrator to own and operate the growing portfolio of cloud-based tools that power our business. Reporting into IT / Business Operations, this individual will serve as the primary administrator for our core SaaS platforms — ensuring secure access, smooth integrations, and reliable day-to-day operations across the organization. This is a high-impact, cross-functional role with broad visibility into Finance, Sales, HR, and Engineering. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer Microsoft Entra ID (Azure AD) and Microsoft 365 Admin Center, including user lifecycle management, conditional access policies, MFA enforcement, license assignments, and directory synchronization Manage Google Workspace administration: users, groups, organizational units, Drive sharing policies, and security settings; support employee onboarding and offboarding workflows Maintain Salesforce user accounts, roles, profiles, and permission sets; support configuration changes, data integrity efforts, and basic workflow/automation needs in coordination with business stakeholders Administer Microsoft Dynamics 365 Business Central, managing user access, integrations, and system configurations in close pa

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