ITProjectManager,BusinessAnalyst

ICF Resources, LLC: IT Project Manager, Business Analyst – Reston, VA DUTIES: * Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools. * Work with stakeholders of IT systems to define system requirements and design approach. * Develop an understanding of client processes and procedures and assist with making improvements relative to technology. Work with a team of senior technologists to deliver solutions for clients. * Support users through training and providing one-on-one technical assistance. * Troubleshoot issues within our proprietary software, Sightline Tracking/Vision DSM systems to ensure a good customer experience and accurate data collection and reporting. * Mentor fellow team members and participate in shadowing and knowledge shares to train new team members. * Lead weekly status update calls with stakeholders to provide progress updates, answer questions, delegate tickets and troubleshoot issues. * Communicate across different departments lines of business. Contribute to a positive team environment. * Leading new program implementations, including testing of calculations, workflow items that include correspondence, task assignments, and customized general procedures. * Lead efforts in standardizing Small Business commercial programs and other initiatives. Streamline processes with ADI intake tool integration and automated checks, reducing manual efforts and enhancing efficiency. In addition to this, used ADI to engineer a new channel of energy efficiency products into the tool, thus expanding it’s capabilities and maximizing market share. * Actively facilitate end to end delivery of design and coding of the Energy efficiency systems using HTML, XML, web services, REST, SOAP, Oracle and SQL server. * Coordinate with the Reporting team to analyze data requirements such as data flow, data dependencies, data mapping in the context of energy efficiency sys