Jabil
Manufacturing
ITProcessEngineer
Neural analysis suggests this role is
optimal for Entry candidates.
“IT Process Engineer at Jabil. Skills: IT Process Engineering, ITIL Framework, Change Management. Formalize IT process. Manage day-to-day operational activities”
What You'll Achieve.
Ensure services are stable, timely and accurate; Minimize disruption of services; Ensure cost efficient, timely and effective services; Ensure process controls are monitored and in compliance; Ensure Customer Satisfaction with the utilization and results of the process; Anticipate, meet and exceed expectations
Industry & Context.
Drive the identification of the root cause of Incidents or their prevention; Solve problems quickly
Use computer keyboards or other equipment for extended periods of time, Sit or stand for extended periods of time, Close vision for reading and studying technical materials, Use of computer monitor screens a great deal of the time, Walking, Reaching, Carrying, Lifting up to 25 lbs, Occasional lifting up to 50lbs, Some time spent on the manufacturing floor, Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, Maintain discretion and confidentiality in all areas pertaining to the IT systems
What They're Looking For.
Must Have
Bachelor’s degree in computer science or related discipline, 0-2 years of overall IT experience, Customer service skills, Effective communication skills – both verbal and written, Ability to follow written and verbal directions
What You'll Do.
Manage day-to-day operational activities
Drive change assessment
Minimize service disruption
Drive root cause identification
Ensure service stability
Support other processes
Interpret IT organization requirements
Participate in process design
Develop process tools
Maintain process documentation
Oversee process administration
Ensure process controls compliance
Monitor process performance
Analyze process reports
Participate in process improvement
Ensure customer satisfaction
Organize ideas clearly
Identify cost reduction opportunities
Drive continuous improvement
Assure procedures efficiency
Identify new practices
Demonstrate customer commitment
Establish measurement systems
Ensure policy adherence
Interpret instructions
Understand strategic direction
Adhere to safety rules
Comply with security policy
How You'll Work.
Team & Collaboration
Participate in the exchange of ideas and information within the department; Ask encourage input from team members; Exchange knowledge and information with other Jabil facilities
Communication Scope
Effective communication skills – both verbal and written; Organize verbal and written ideas clearly; Use an appropriate business style
Full Job Description
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. **SUMMARY** The IT Process Engineer I has a dual responsibility. The initial one is to help with the "formalization" of the IT process focusing on change, configuration, incident and problem management, leading to service level management, service and software delivery life cycle (SDLC) and to the Test Lift Cycle. The second role involves the responsibility for the day-to-day operational activities required to ensure the process of responsibility functions as designed and revisiting or introducing processes using Information Technology Information Library (ITIL) as framework. **ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.** · Drive the assessment, planning and authorization of changes to the IT production environment. · Minimize disruption of services due to improper change implementation. · Drive the identification of the root cause of Incidents or their prevention. · Ensure services are stable, timely and accurate and Incidents neither occur nor recur, focusing on incident prevention. · Support all the other processes providing accurate data related to the production environment, the elements (configuration items) that make it and their relationship. · Seek out, understand and interpret the IT organization and Jabil process requirements. · Participate in the design and implementation of the process of his/her responsibilities, related tools and/or methodology to ensure cost efficien
Applying for this IT Process Engineer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Jabil?
Real rants from real employees. Read before you apply.