TMGM
Financial Services
ITOperationsTechnician
“IT Operations Technician at TMGM. Install and configure hardware, software, systems, networks, printers, and scanners. Monitor and maintain computer systems and networks”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Proven experience as an IT Technician or relevant position, Excellent diagnostic and problem-solving skills, In-depth understanding of computer systems (hardware/software) and networks, Experience with various operating systems and platforms (e. g. , Windows, macOS, Linux) and office automation products (e. g. , Microsoft Office), Knowledge of internet security and data privacy principles, Excellent communication abilities with a customer-oriented approach
Nice to Have
Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field, Certification as IT Technician will be an advantage (e. g. , CompTIA A+, Microsoft Certified IT Professional)
What You'll Do.
Install and configure hardware
Monitor and maintain computer systems and networks
Respond to service issues and requests
Provide technical support across the company
Set up accounts for new users
Assist with password or login problems
Test and evaluate new technology
Ensure security and privacy of networks and computer systems
including procedural documentation
Keep records of repairs and fixes
Offer timely technical support
Teach users how to utilize computers correctly
Conduct electrical safety checks on computer equipment
How You'll Work.
Communication Scope
Excellent communication abilities; Customer-oriented approach
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