TMGM

Financial Services

ITOperationsTechnician

Moka, Mauritius FULL TIME
The Brief

“IT Operations Technician at TMGM. Install and configure hardware, software, systems, networks, printers, and scanners. Monitor and maintain computer systems and networks”

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

Proven experience as an IT Technician or relevant position, Excellent diagnostic and problem-solving skills, In-depth understanding of computer systems (hardware/software) and networks, Experience with various operating systems and platforms (e. g. , Windows, macOS, Linux) and office automation products (e. g. , Microsoft Office), Knowledge of internet security and data privacy principles, Excellent communication abilities with a customer-oriented approach

Nice to Have

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field, Certification as IT Technician will be an advantage (e. g. , CompTIA A+, Microsoft Certified IT Professional)

What You'll Do.

Install and configure hardware

Monitor and maintain computer systems and networks

Respond to service issues and requests

Provide technical support across the company

Set up accounts for new users

Assist with password or login problems

Test and evaluate new technology

Ensure security and privacy of networks and computer systems

including procedural documentation

Keep records of repairs and fixes

Offer timely technical support

Teach users how to utilize computers correctly

Conduct electrical safety checks on computer equipment

How You'll Work.

Communication Scope

Excellent communication abilities; Customer-oriented approach

Free ATS check

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