Encora
ITOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Operations Specialist at Encora. Manage and run Data Centre operations team on a 24x7 basis. Ensure facilities, IT infrastructure, and business applications remain operational”
What You'll Achieve.
meet business needs
Industry & Context.
troubleshooting skills
24x7 basis
What They're Looking For.
Must Have
Ability to respond effectively to issues, complex enquiries, and complaints from project leaders, users, and management, Knowledge of Data Centre and critical services management, Understanding of IT security, fire safety, and workplace safety practices, troubleshooting skills across hardware, operating systems, and applications, Excellent interpersonal and communication skills
Nice to Have
Team player with a proactive attitude
What You'll Do.
Manage and run Data Centre operations team on a 24x7 basis
and business applications remain operational
Monitor server and application health
Monitor system performance
Monitor availability of IT services
Perform Level 1 troubleshooting and recovery for hardware
and application incidents
Run and monitor batch jobs
Run and monitor backup jobs
Run and monitor production job deployments and schedules
Support production job processing
Ensure timely completion per schedule
How You'll Work.
Communication Scope
Excellent communication skills
Full Job Description
IT Operations specialist Important Information Location: Singapore Job mode: Contract Job Summary: We’re hiring an IT Operations Specialist to manage and run our Data Centre operations team on a 24x7 basis. You’ll ensure facilities, IT infrastructure, and business applications remain operational, secure, and available to meet business needs. Responsibilities Monitor server and application health, system performance, and availability of IT services. Perform Level 1 troubleshooting and recovery for hardware, OS, and application incidents. Run and monitor batch jobs, backup jobs, and production job deployments and schedules. Support production job processing and ensure timely completion per schedule. Experience Ability to respond effectively to issues, complex enquiries, and complaints from project leaders, users, and management. Knowledge of Data Centre and critical services management. Understanding of IT security, fire safety, and workplace safety practices. Strong troubleshooting skills across hardware, operating systems, and applications. Excellent interpersonal and communication skills. Team player with a proactive attitude. Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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