ITOperationsInternship

IT OPERATIONS INTERNSHIP ABOUT THE ROLE At SkyNRG, IT plays an important role in enabling a fast-growing organization to scale efficiently and securely. As an IT Operations Intern, you will support the daily running of our IT environment while contributing to projects that improve how the business operates. During this internship, you will work closely with the IT team and collaborate with colleagues across the organization. You will gain hands-on experience with user lifecycle management, first-line support, and modern cloud-based IT environments. In addition to operations, you will contribute to automation and cybersecurity initiatives that help shape the future of IT at SkyNRG. This role offers the opportunity to combine operational IT work with project-based learning in a purpose driven organization.   YOUR RESPONSIBILITIES - IT operations support: Support day-to-day IT operations, including user onboarding and offboarding, account setup, and maintaining access across systems. - First-line support: Provide first-line technical support for hardware, software, and connectivity issues. - Ticketing & maintenance: Assist with ticket triage in Jira Service Management, perform device checks, and support routine system maintenance. - Automation projects: Contribute to automation initiatives using the Microsoft Power Platform (Power Apps, Power Automate, Copilot Studio), helping streamline internal workflows such as user lifecycle processes. - Cybersecurity support: Assist in cybersecurity initiatives, including improving incident reporting workflows and strengthening overall IT security practices.   YOUR PROFILE You recognize yourself in the following: - Bachelor’s or Master’s student in Information Technology, Computer Science or a related field (enrolled for the full duration of the internship) - Strong interest in IT operations, automation and cybersecurity - Familiarity with at least one scripting language (Python or PowerShell preferred) - Basic understanding of JS