ITOperationsAnalyst

Job Posting Start Date 06-09-2026 Job Posting End Date 07-07-2026 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. ## ## Job Summary The “**Analyst, IT Operations** ” will be based in **Austin, TX** reporting to a Senior IT Analyst. In this role, you will be responsible for performing operational processes and procedures to ensure all IT services, systems, and infrastructure meet business needs. **This is an on-site role reporting on 3rd Shift. Hours are: 11:00PM to 7:15AM Sunday-Thursday and includes a shift differential.** Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability, capacity, and performance. Participate in the Patch management process, IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable. **What a typical day looks like:** * Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems. * Proactive monitoring of enterprise systems to ensure they are adequately sized to meet the dynamic requirements from the business solutions. * Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures. * Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams. * Propose system enhancements (software and hardware updates) that will impro