Barfoots of Botley
Food & Beverage
ITNetworkSupport
“IT Network Support at Barfoots of Botley. Skills: Microsoft 365, Microsoft Entra, Microsoft Intune, Network infrastructure. Support IT infrastructure. Maintain IT infrastructure”
What You'll Achieve.
Resolve user issues quickly; Resolve user issues effectively; Prevent issues before they arise; Improve systems; Improve processes; Improve automation; Improve user experience; Improve adoption of business systems; Improve adoption of digital tools
Industry & Context.
Solving problems
On-call rota
What They're Looking For.
Must Have
3–5 years infrastructure experience, 3–5 years systems administration experience, 3–5 years technical support experience, Hands-on Microsoft technologies experience, Hands-on networking experience, Hands-on endpoint management experience, Hands-on security administration experience, Microsoft 365 administration experience, Microsoft Entra administration experience, Intune administration experience
Nice to Have
ITIL practices knowledge, Service management frameworks knowledge, Microsoft certifications, Cisco certifications, VMware certifications, Cloud migrations experience, Infrastructure upgrades experience, Digital transformation projects experience, Automation or scripting exposure, PowerShell exposure, ERP systems experience, Telephony systems experience, Line-of-business systems experience
What You'll Do.
Support IT infrastructure
Maintain IT infrastructure
Administer Microsoft 365
Manage endpoint configuration
Manage endpoint compliance
Act as technical point of contact
Help users resolve issues
Monitor systems proactively
Improve system resilience
Contribute to network solutions design
Contribute to network solutions implementation
Contribute to network solutions support
Support IT migrations
Deliver IT migrations
Support service improvements
Deliver service improvements
Apply security best practices
Identify system improvement opportunities
Identify process improvement opportunities
Identify automation opportunities
Identify user experience improvement opportunities
Create technical documentation
Maintain technical documentation
Create support procedures
Maintain support procedures
Provide user training
Provide user guidance
Take part in on-call rota
How You'll Work.
Team & Collaboration
Collaborate with colleagues; Influence positive change
Communication Scope
Explain technical concepts
Process & Methodology
Project delivery
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