Amazon.com Services LLC
E-Commerce
ITManager,OpsTechSolutions(OTS)
Neural analysis suggests this role is
optimal for Manager candidates.
“IT Manager, Ops Tech Solutions (OTS) at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Operational metrics. Manage and optimize operational processes. Coordinate cross-functional teams to achieve business objectives”
What You'll Achieve.
Improve operational efficiency; Achieve business objectives; Enhance vendor performance; Meet key performance indicators
Industry & Context.
Root cause analysis; Troubleshooting; Analytical thinking
What They're Looking For.
Must Have
Bachelor's degree or equivalent practical experience, 5+ years of experience in operations, program management, or a related field, 2+ years of experience managing people
Nice to Have
Master's degree or MBA, Experience with cloud-based systems, Experience in a fast-paced, high-growth environment
What You'll Do.
Manage and optimize operational processes
Coordinate cross-functional teams to achieve business objectives
Manage relationships with vendors and external partners
Develop and track key operational metrics
Plan and allocate resources effectively
Identify and implement continuous improvement initiatives
Lead and mentor a team of operations professionals
Ensure operational efficiency and effectiveness
How You'll Work.
Team & Collaboration
Cross-functional teams; External partners; Leadership team
Communication Scope
Written communication; Verbal communication; Presentation skills
Process & Methodology
Project planning, Execution, Monitoring
Full Job Description
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles. What Do We Offer? Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders. About the Role You will be leading a team of IT professio
Applying for this IT Manager, Ops Tech Solutions (OTS) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.