RFI Global
Retail Banking
ITManager
“IT Manager at RFI Global. Skills: SaaS administration, End-user support, Asset management, ISO 27001 audit. Manage SaaS administration. Manage licensing”
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
IT administration experience, Systems support experience, Microsoft 365 experience, Troubleshooting skills, Clear communicator, Process-oriented mindset, Comfortable working across time zones, Collaborating with distributed team
Nice to Have
Salesforce experience a plus, HR platforms experience a plus, ISO 27001 familiarity advantageous, Information security frameworks familiarity advantageous
What You'll Do.
Manage SaaS administration
Manage access control
Provide direct support
Troubleshoot hardware
Maintain device configurations
Maintain system configurations
Conduct backup testing
Develop IT documentation
Uplift IT documentation
Coordinate evidence collection
Manage audit timelines
Track remediation of findings
Contribute to technology planning
Identify inefficiencies
Identify rationalisation opportunities
Identify platform improvements
How You'll Work.
Team & Collaboration
Regional counterpart; Managed Service Provider; Distributed team
Communication Scope
Translate technical concepts
Process & Methodology
Audit timelines
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