Nutrafol

ITManager

$120–140k New York, New York, United States; United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“IT Manager at Nutrafol. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Mac and PC setup, troubleshooting office equipment, G-Suite, JIRA service desk, Kandji, infrastructure performance monitoring, hybrid cloud infrastructure, iOS, Android. Mac and PC setup. troubleshooting office equipment”

Industry & Context.

Problems you'll solve

finding solutions

Eligibility Requirements

required to be in-office, in our Flatiron office 2-3 days per week

What They're Looking For.

Must Have

Experience working with remote employees and remote logistics is required

Nice to Have

eComm experience is a plus, Experience with Kandji is a plus

What You'll Do.

troubleshooting office equipment

Working knowledge of JIRA service desk

Experience implementing an infrastructure performance monitoring program that takes into account hybrid cloud infrastructure

managing iOS and Android devices to assist employees with troubleshooting

How You'll Work.

Team & Collaboration

interact day-to-day across teams; constantly interacts with our Executive team and employees

Communication Scope

Excellent oral communication and writing

Process & Methodology

managing multiple streams of work at a time with regular disruptions

Full Job Description

Keep Growing with Nutrafol We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You Nutrafol is seeking an IT Manager to join its NYC Office - this is a Hybrid role and will be required to be in-office, in our Flatiron office 2-3 days per week. We’re looking for a true people person, willing to interact day-to-day across teams and are passionate about finding solutions and about technology as a tool for success. You’re comfortable with a variety of IT functions, including Mac and PC setup, troubleshooting office equipment eComm experience is a plus Experiencing managing G-Suite required Working knowledge of JIRA service desk Experience with Kandji is a plus Experience implementing an infrastructure performance monitoring program that takes into account hybrid cloud infrastructure Experience managing iOS and Android devices to assist employees with troubleshooting Excellent oral communication and writing, as this role constantly interacts with our Executive team and employees Incredibly detail-oriented and organized, managing multiple streams of work at a time with

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