MyRunway
E-Commerce
ITManager
“IT Manager at MyRunway. Skills: IT support, Warehouse operations, Hardware maintenance. Provide IT support on warehouse floor. Fix hardware issues”
What You'll Achieve.
Fix issues before they slow operation; Keep devices connected; Keep systems running; Keep warehouse moving at full speed; Close tickets within SLA targets; Keep downtime low; Keep efficiency high
Industry & Context.
Real-time problem-solving
Physically active role, On the move, On the floor, Under desks
What They're Looking For.
Must Have
Hands-on IT support experience, Solid Windows OS knowledge, Good grasp of basic networking, Warehouse or logistics experience, Warehouse Management Systems exposure, Relevant IT qualification or certification
Nice to Have
Confidence supporting scanners, Confidence supporting printers, Confidence supporting mobile hardware, Comfort working in warehouse environment, Comfort working in operational environment
What You'll Do.
Provide IT support on warehouse floor
Keep warehouse tech running
Manage basic security
Track support tickets
Close support tickets
Escalate issues to vendors
Support system rollouts
Support system upgrades
Provide on-the-floor training
How You'll Work.
Team & Collaboration
External IT vendors
Communication Scope
Clear communication
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