Highwire
marketing communications
ITManager
Neural analysis suggests this role is
optimal for Mid candidates.
“IT Manager at Highwire. Skills: IT strategy, IT infrastructure management, cloud infrastructure, networking, cybersecurity, IT project management, team management. overseeing the organization's technology infrastructure. managing complex IT projects”
What You'll Achieve.
drive growth; achieve departmental goals; measurable impact
Industry & Context.
problem-solving; analytical skills
being in-office 3 days in NYC
What They're Looking For.
Must Have
script or code in at least 1 popular coding language, managing enterprise IT systems, SaaS/Cloud, IT infrastructure, Google Workspace, Slack, Zoom, CrowdStrike, Okta, Jamf, KnowBe4, Adobe Creative Cloud, AWS services, Mac OSX platform configuration and management, Windows platform configuration and management, service desk ticketing-based software, endpoint management and security
Nice to Have
AI technologies, IT Support role, preferably in an agency
What You'll Do.
overseeing the organization's technology infrastructure
managing complex IT projects
ensuring that IT initiatives align with our overall business goals
implement and elevate the agency’s IT strategy
Technical escalation point within the agency
Management and development of agency IT Support
driving user adoption
and ensuring best usage of new technologies
Management of networking and cloud infrastructure
Ensuring infrastructure and endpoint asset management
Help drive and inform next-generation technology development
Assist with selection and implementation of agency technology initiatives
and security of key infrastructure
and delivery of IT projects
Cultivate a high-performing IT team by recruiting
Identify opportunities to improve operational efficiency through technology innovations and process enhancements
Monitor and mitigate risks related to cybersecurity and data protection
How You'll Work.
Team & Collaboration
Partner with the Chief Technology Officer; Cultivate a high-performing IT team by recruiting, mentoring, and managing staff; Works well within a team; collaborative workplace
Communication Scope
communication skills
Process & Methodology
managing complex IT projects, Lead the planning, execution, and delivery of IT projects, resource allocation, budget management, timeline adherence
Full Job Description
The IT Manager will play a key role in overseeing the organization's technology infrastructure, managing complex IT projects, and ensuring that IT initiatives align with our overall business goals. The ideal candidate will bring a combination of strong management skills, technical knowledge, and a focus on driving operational excellence through technology. This position will require being in-office 3 days in NYC. Key Responsibilities Partner with the Chief Technology Officer to implement and elevate the agency’s IT strategy to align with business objectives and drive growth. Technical escalation point within the agency. Management and development of agency IT Support. Implementing, driving user adoption, and ensuring best usage of new technologies within the agency. Management of networking and cloud infrastructure within agency Ensuring infrastructure and endpoint asset management, including refresh cycles, vulnerability management, and patching/updates, are maintained per the agency's cybersecurity policies. Help drive and inform next-generation technology development Assist with selection and implementation of agency technology initiatives. Oversee the design, maintenance, and security of key infrastructure, ensuring reliable and efficient operations. Lead the planning, execution, and delivery of IT projects, including resource allocation, budget management, and timeline adherence. Cultivate a high-performing IT team by recruiting, mentoring, and managing staff to achieve departmental goals. Identify opportunities to improve operational efficiency through technology innovations and process enhancements. Monitor and mitigate risks related to cybersecurity and data protection, safeguarding the organization’s assets and information. Success Factors At least 5-7 years’ experience in an IT Support role, preferably in an agency Able to script or code in at least 1 popular coding language. Demonstrated expertise in managing enterprise IT systems, SaaS/Cloud, and IT infr
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