Grindr
Engineering
ITManager
Neural analysis suggests this role is
optimal for Senior candidates.
“IT Manager at Grindr. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement, SOX compliance, Identity and access management, Automation, Team management. Manage and continuously improve Grindr's Mac-first, Google Workspace environment. Oversee IT helpdesk support, hardware lifecycle, onboarding/offboarding workflows, and day-to-day ticket resolution”
What You'll Achieve.
Outcomes over outputs; Drive real outcomes; Impact for our users and outcomes for the business
Industry & Context.
Tackle technical problems at a scale few companies ever see; Closing a support ticket; Reducing manual effort across IT and cross-functional teams
What They're Looking For.
Must Have
5+ years in IT, 2 years in a management or senior lead capacity, Proven SOX ITGC ownership, Deep hands-on experience in a Mac-first, Google Workspace environment, Identity and access management experience, OneLogin or Okta administration, Demonstrated experience managing a mix of FTE and contractor staff in a distributed, multi-office environment, Automation experience with iPaaS tools (Workato, Zapier, or equivalent), Experience at an AI-native or AI-forward tech company, Hands-on involvement in evaluating or rolling out AI productivity and IT tools, Direct Workato experience, Recipe development and integration management, Experience advising on or transitioning between in-house helpdesk and managed/outsourced models, Familiarity with the compliance and operational demands of a public or recently-IPO'd tech company
Nice to Have
Experience with Workato, Experience with Zapier, Experience with AI tools
What You'll Do.
Manage and continuously improve Grindr's Mac-first
Google Workspace environment
Oversee IT helpdesk support
onboarding/offboarding workflows
and day-to-day ticket resolution
Maintain and optimize our identity and access management platform (OneLogin)
Own IT General Controls (ITGCs) including access management
and IT operations controls in support of Grindr's SOX program
Work directly with external auditors during annual SOX cycles
Maintain documentation
and remediation tracking for IT controls in scope
Lead and oversee workflow automation projects using Workato
Evaluate and implement AI tools that improve IT operations efficiency
Directly manage 2 full-time IT engineers and 3 contractors
Own contractor performance
and vendor relationships
How You'll Work.
Team & Collaboration
Work closely with Finance, Legal, and cross-functional leadership; Partner with IT leadership on the evaluation of in-house vs. outsourced/hybrid helpdesk models; Work directly with external auditors; Manage a distributed team of full-time staff and contractors across multiple offices; Develop your team through coaching, feedback, and hands-on mentorship
Process & Methodology
Lead and oversee workflow automation projects, Managing rollouts, Establishing governance guardrails
Full Job Description
About the Team: Grindr is an AI-native platform powering how millions of gay people connect globally. With 15M+ monthly users, 130B+ annual messages, and a team of fewer than 200, we move fast, stay lean, and tackle technical problems at a scale few companies ever see. We're building the infrastructure for the next chapter of the global gayborhood platform - and that means our internal systems need to match the ambition of our product. We're looking for an IT Manager who's as comfortable closing a support ticket as they are advising on org design, tooling strategy, and compliance (especially SOX). This is a player-coach IT Manager role. You'll own the day-to-day operational health of Grindr's internal technology environment while managing a distributed team of full-time staff and contractors across multiple offices. You'll work closely with Finance, Legal, and cross-functional leadership as the primary IT owner for SOX compliance, identity and access management, and internal automation. At Grindr, we operate in Grindr Mode. Moderately hardcore day to day, truly hardcore when it counts. It’s about doing great work without burning out. Outcomes over outputs. Smart, driven people who raise your bar, with room to live full lives. This is a hybrid role based in our Chicago office and will require you to be in person Tuesdays and Thursdays. About the Job: IT Operations and Infrastructure - Manage and continuously improve Grindr's Mac-first, Google Workspace environment across Bay Area, Chicago, Los Angeles, and New York offices - Oversee IT helpdesk support, hardware lifecycle, onboarding/offboarding workflows, and day-to-day ticket resolution alongside your team - Maintain and optimize our identity and access management platform (OneLogin), including user provisioning, access reviews, and SSO integrations - Partner with IT leadership on the evaluation of in-house vs. outsourced/hybrid helpdesk models as the company scales SOX Compliance and IT Controls - Own IT General C
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