Aescape

technology

ITManager

$115–140k New York, New York, United States FULL TIME Remote Friendly
The Brief

“IT Manager at Aescape. Skills: End-user support, Equipment management, Systems administration, Compliance and Security. Own the day-to-day IT experience. Run the helpdesk function”

Industry & Context.

technology
Eligibility Requirements

Occasional weekend availability for time-sensitive issues

What They're Looking For.

Must Have

3+ years in an IT role at a startup or small company, Demonstrated comfort operating as a team of one, Hands-on experience with the modern startup tech stack, Experience supporting a remote and distributed workforce alongside an onsite team, Direct experience as part of a SOC 2 Type 2 audit cycle, A service mindset, Comfort with ambiguity

Nice to Have

Working knowledge of networking fundamentals, Light scripting (Python, Bash, AppleScript) for automation of repetitive tasks, Prior exposure to a hardware, robotics, or consumer technology company

What You'll Do.

Own the day-to-day IT experience

Run the helpdesk function

Provide white-glove support

Manage the full hardware lifecycle

Maintain endpoint security

Own the administration

and account management

Partner with teams adopting new tools

Manage HRIS integrations

Own the company's SOC 2 Type 2 program

Build and maintain access controls

Handle confidential and sensitive information

Manage relationships with IT vendors

Partner with engineering

Partner with engineering and operations teams

How You'll Work.

Team & Collaboration

Work directly with leadership, the People team, and partners across the business; Partner with teams adopting new tools; Manage HRIS integrations and the data flows that connect People, Finance, and IT systems; Partner with the team to ensure successful audits; Partner with engineering, operations, and the People team on company-wide initiatives; For issues touching partner-facing software or platforms, partner with the engineering and operations teams

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