Distyl AI

AI Technology

ITLead

$170–220k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“IT Lead at Distyl AI. Skills: IT Leadership, Security Operations, Compliance Programs, Global IT Operations. Build and lead IT organization. Hire, coach, and develop team”

What You'll Achieve.

Scale IT organization; Support global workforce; Meet security requirements; Meet compliance requirements; Improve employee experience; Reduce friction; Improve responsiveness; Optimize licenses; Scale efficiently

Industry & Context.

AI Technology
Problems you'll solve

Root cause analysis; Troubleshooting; Data-driven decision making

What They're Looking For.

Must Have

7+ years IT leadership experience, Experience scaling IT organizations, Experience leading compliance programs, Demonstrated strategic planning ability, Demonstrated hands-on execution ability

Nice to Have

Startup IT organization experience, Global team support experience, Experience in regulated environments, Experience serving Fortune 500 customers, Experience supporting AI companies, Experience supporting software companies, Experience supporting cloud-native companies, Experience supporting enterprise technology companies

What You'll Do.

Build and lead IT organization

Establish operational excellence culture

Define long-term IT strategy

Define IT operating model

Build IT organization for 500+ employees

Establish and maintain controls

Lead endpoint security initiatives

Lead access governance initiatives

Lead device compliance initiatives

Lead network security initiatives

Establish data governance

Develop business continuity capabilities

Develop disaster recovery capabilities

Develop incident response capabilities

Own corporate compliance programs

Support customer security assessments

Support vendor reviews

Support due diligence requests

Support enterprise compliance requirements

Deliver employee technology experience

Improve self-service employee support

Improve knowledge management

Improve ITSM processes

Improve software procurement processes

Improve vendor management processes

Improve license optimization processes

Improve lifecycle management processes

Drive automation of employee lifecycle management

Drive automation of access governance

Establish standards and controls

Oversee office technology

Support international office expansion

Support global workforce

Lead critical technical initiatives

Lead critical operational initiatives

Identify and eliminate manual work

Build scalable IT organization

Serve as escalation point

Maintain familiarity with IT systems

Balance strategic planning

Balance leadership responsibilities

Balance hands-on execution

How You'll Work.

Team & Collaboration

Partner with executives; Partner with customers; Partner with stakeholders; Work with Engineering; Work with Security; Work with Legal; Work with Finance; Work with People; Work with Operations

Communication Scope

Executive communication; Stakeholder communication

Process & Methodology

Roadmap planning, Budget management

Full Job Description

ABOUT DISTYL AI Distyl is an applied AI technology company partnering with the world’s most ambitious institutions to rearchitect critical operations for the frontier of AI. Our customers include the largest companies in telecom, healthcare, insurance, manufacturing, consumer goods, and global social organizations. We research and deploy technologies that power AI-native operations — both for our partners and for Distyl itself. Our work spans research into self-constructing systems, the development of the most reliable execution of AI systems, and products that transform mission-critical workflows. As a result, Distyl's technologies affect some of the world's largest operations — from hundreds of millions of consumer interactions to tens of millions of supply chain transactions and millions of patient journeys. Distyl is backed by leading investors including Lightspeed Venture Partners, Khosla Ventures, Coatue, DST Global, and the board-members of 20+ F500s. The results reflect this approach: a 100% production deployment success rate for our customers and one of the few enterprise AI companies to run a profitable business. WHAT WE ARE LOOKING FOR As Head of IT, you will build and lead Distyl's global IT organization during a period of rapid growth. Reporting to executive leadership, you will own the strategy, systems, security controls, compliance programs, and operational processes that enable Distyl to scale from approximately 180 employees today to 500+ employees globally. This is a highly hands-on leadership role. You will lead a small but growing team, personally execute critical initiatives, and establish the foundations of a world-class IT organization capable of supporting enterprise customers, international expansion, and increasingly sophisticated security and compliance requirements. Distyl operates a highly customer-facing, forward-deployed model, partnering directly with Fortune 50 enterprises to deploy AI systems in complex and highly regulated environ

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