D-ploy
IT and Engineering solutions
ITInfrastructureSupportSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“IT Infrastructure Support Specialist at D-ploy. Skills: IT Infrastructure Support, System Administration, Datacenter Environments, Rack & Stack, Structured Cabling, Network Configuration, Infrastructure Documentation. Coordinate rack & stack activities including installation of servers, storage, and network equipment. Coordinate and oversee structured cabling activities including vendor coordination and quality assurance”
What You'll Achieve.
optimize our clients’ IT productivity and contribute to the success and value of their business; creating value where IT matters; ensure alignment with project timelines and quality standards; Ensure compliance with GxP standards; Ensure proper labeling, documentation, and handover of implemented infrastructure to local IT operations
Industry & Context.
solution-oriented; troubleshooting and resolution of infrastructure-related technical issues
full-time, temporary 2-month onsite project, Availability for full on-site assignment in Melbourne, Candidates may be required to provide a criminal record certificate not older than three months
What They're Looking For.
Must Have
Completed IT education or comparable technical qualification, Minimum 3 years of experience in IT infrastructure support, system administration, or datacenter environments, Hands-on experience with rack & stack activities, structured cabling, and datacenter setup, Experience configuring network equipment via serial console, Good understanding of infrastructure documentation and implementation standards, troubleshooting, coordination, and organizational skills, Ability to work independently and proactively in a fast-paced project environment, Service-oriented mindset with communication skills, Experience working with international and multicultural teams, Fluency in English (written and spoken) required, Availability for full on-site assignment in Melbourne, Candidates may be required to provide a criminal record certificate not older than three months
Nice to Have
Experience with VMware, Windows Server, Dell, and Aruba infrastructure technologies preferred, Basic understanding of network infrastructure including switches, firewalls, and SD-WAN technologies, Experience working in regulated or GxP-controlled environments is an advantage
What You'll Do.
Coordinate rack & stack activities including installation of servers
and network equipment
Coordinate and oversee structured cabling activities including vendor coordination and quality assurance
and validation of physical IT infrastructure components
Support setup and configuration of servers
and related infrastructure equipment
Configure network devices through serial console connections when required
Monitor installation progress and ensure alignment with project timelines and quality standards
Maintain accurate technical documentation including rack layouts
and validation records
Prepare weekly progress reports and final implementation documentation
Ensure compliance with GxP standards
Support troubleshooting and resolution of infrastructure-related technical issues on-site
Ensure proper labeling
and handover of implemented infrastructure to local IT operations
How You'll Work.
Team & Collaboration
Collaborate closely with local and global IT infrastructure teams throughout the project lifecycle; Experience working with international and multicultural teams
Communication Scope
communication skills; Fluency in English (written and spoken) required
Process & Methodology
coordination, organizational skills, Monitor installation progress and ensure alignment with project timelines and quality standards, Prepare weekly progress reports and final implementation documentation
Full Job Description
D-ploy is an IT and Engineering solutions company with offices throughout the EMEA region including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We are proud to offer our customers innovative and superior services and solutions. By building relationships and trusted partnerships within the IT community, we optimize our clients’ IT productivity and contribute to the success and value of their business. We are looking for committed, flexible, and solution-oriented individuals who would like to be part of a dynamically growing and international organization. We focus on creating value where IT matters. Join us! **Note: This is a full-time, temporary 2-month onsite project.** **Tasks and Responsibilities** * Coordinate rack & stack activities including installation of servers, storage, and network equipment * Coordinate and oversee structured cabling activities including vendor coordination and quality assurance * Perform installation, configuration, and validation of physical IT infrastructure components * Support setup and configuration of servers, switches, firewalls, and related infrastructure equipment * Configure network devices through serial console connections when required * Monitor installation progress and ensure alignment with project timelines and quality standards * Maintain accurate technical documentation including rack layouts, cabling maps, and validation records * Prepare weekly progress reports and final implementation documentation * Ensure compliance with GxP standards * Collaborate closely with local and global IT infrastructure teams throughout the project lifecycle * Support troubleshooting and resolution of infrastructure-related technical issues on-site * Ensure proper labeling, documentation, and handover of implemented infrastructure to local IT operations **Requirements** * Completed IT education or comparable technical qualification * Minimum 3 years of experience in IT infrastructure support, system administrat
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