Neumann Kaffee Gruppe
coffee supply chain
ITInfrastructureSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“IT Infrastructure Specialist at Neumann Kaffee Gruppe. Skills: IT Infrastructure, System management, Virtualization, Networking, End-user support. Ensure Company users’ systems operate smoothly and in line with regulations. Identify, diagnose, and solve problems with the requirements of users of personal computers, computer software and hardware, Internet, and network access issues”
Industry & Context.
problem-solving skills with attention to detail; Identify, diagnose, and solve problems with the requirements of users of personal computers, computer software and hardware, Internet, and network access issues
Willingness to travel (within the region)
What They're Looking For.
Must Have
Minimum 02 years of relevant work experience is required, problem-solving skills with attention to detail, Ability to work collaboratively in a distributed team environment, Independent and communication skills for supporting, Adaptability and flexibility, Knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S), Knowledge of IT security fundamentals, System management (Windows server, Office 365), Virtualization system (VMware vSphere/vCenter, Hyper-V, Microsoft Cloud Azure), Antivirus & Endpoint system (Symantec, Sentinel One, Acronis), Telephone System (Avaya, Grand Stream)
Nice to Have
ENGLISH (TOEIC or IELTS certificate is plus), CCNA, MCSA is plus, Knowledge of firewall and network utilization (FortiGate, Meraki, Cisco, Aruba, UniFi …)
What You'll Do.
Ensure Company users’ systems operate smoothly and in line with regulations
and solve problems with the requirements of users of personal computers
computer software and hardware
and network access issues
operate & support the operation of control systems (CCTVs
and troubleshooting for computers
and IT infrastructure
Provide end‑user support for the installation and configuration of computer hardware
Monitor and coordinate timely repair
and maintenance of PC equipment with third‑party vendors
operation and further development of the group-wide server landscape
Assist in conducting vulnerability scans
applying patches and supporting security audits
Regional Daily IT support for users
IT infrastructure testing before upgrades and migration
Creation and maintenance of systems documentation
Participation in group wide projects for the Asia Pacific zone
How You'll Work.
Team & Collaboration
Ability to work collaboratively in a distributed team environment
Communication Scope
communication skills for supporting
Full Job Description
**We are Neumann Kaffee Gruppe. And we love coffee.** For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity. For our group company, NKG Commercial Services Company Limited, we are looking for an **IT Infrastructure Specialist (****f/m/d)**. The position will be based in Ho Chi Minh City (An Khanh Ward) and reports directly to **IT Infrastructure Team Lead.** **Your responsibilities** * Ensure Company users’ systems operate smoothly and in line with regulations. * Identify, diagnose, and solve problems with the requirements of users of personal computers, computer software and hardware, Internet, and network access issues. * Manage, operate & support the operation of control systems (CCTVs, alarms system, switchboards, ...). * Perform maintenance, installation, and troubleshooting for computers, networks, and IT infrastructure. * Provide end‑user support for the installation and configuration of computer hardware, software, and peripherals. * Monitor and coordinate timely repair, warranty services, and maintenance of PC equipment with third‑party vendors (Vendor Management). * Installation, configuration, operation and further development of the group-wide server landscape * Assist in conducting vulnerability scans, applying patches and supporting security audits. * Regional Daily IT support for users * IT infrastructure testing before upgrades and migration * Creation and maintenance of systems documentation * Participation in group wide projects for the Asia Pacific zone * Other tasks are assigned by superiors. **Your profile** * ENGLISH (TOEIC or IELTS certificate is plus): English is a must, or any Asian language would be an asset
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