Nebius

cloud infrastructure

ITinfrastructureengineer(RMA&Diag)

Lappeenranta, Finland
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“IT infrastructure engineer (RMA & Diag) at Nebius. Skills: IT infrastructure engineering, Data center IT hardware troubleshooting, RMA processing, Firmware and hardware issue resolution. Troubleshoot and solve data center IT hardware issues. Process the RMA”

Industry & Context.

cloud infrastructure
Problems you'll solve

Solve the most challenging firmware and hardware related issues with servers; Execute workarounds and solutions for IT hardware issues

Eligibility Requirements

Authorized to work in the country in which they apply, Provide proof of employment eligibility

What They're Looking For.

Must Have

Knowledge of datacenters, Knowledge of server equipment, Deep knowledge of IT hardware, Practical experience of troubleshooting, Skills working with the Unix/linux operating system and command line, Experience with equipment monitoring, Experience with data analysis, Experience with data presentation, Proactiveness, Sense of responsibility, High proficiency in spoken and written English

Nice to Have

Skills of repairing electronics at the component level (SMD), Knowledge of network equipment, Troubleshooting network equipment, Driving license type

What You'll Do.

Troubleshoot and solve data center IT hardware issues

Solve the most challenging firmware and hardware related issues with servers

Execute workarounds and solutions for IT hardware issues

Create new processes and documentation for IT hardware team

Collaborate with vendors on warranty replacements (RMA)

Create requests and manage warranty replacements

Improve support processes

Improve documentation

Improve training materials

How You'll Work.

Team & Collaboration

Act as a subject matter expert and point of escalation for L1 and L2 technicians; Collaborate with related departments; Collaborate with vendors

Communication Scope

High proficiency in spoken and written English

Full Job Description

About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R& D. Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. We’re looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains. You’re welcome to work in our data center in Lappeenranta, Finland. Your responsibilities will include: Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architect

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