Fehr & Peers
Information Technology
ITHelpdeskTechnician
“IT Helpdesk Technician at Fehr & Peers. Skills: IT support, Windows, Microsoft 365. Provide IT support. Install and support software”
What You'll Achieve.
Make sure business operations are running smoothly
Industry & Context.
Solving problems with others; Diagnosis and repair of IT devices
Ability to lift 50 pounds, Regularly travel to our offices nationwide, Availability for off-hours emergencies
What They're Looking For.
Must Have
2-3 years of IT help desk or desktop support experience, Administrator-level knowledge of Windows 10/11 operating systems, Fluency with Microsoft Office Suite and Microsoft 365, understanding of networked PCs and peripherals in a MS Active Directory environment, Willingness to learn and apply AI-assisted tools, Valid driver’s license and dependable vehicle for work-related trips
Nice to Have
Ability to work both independently with support from other team members on a highly effective and responsive IT team
What You'll Do.
Install and support software
Track Helpdesk trouble tickets
Improve knowledge and skills
Perform system audits
Perform software audits
Take after-hours calls
Provide off-hours availability
Travel to offices nationwide
How You'll Work.
Team & Collaboration
Collaboration and innovation over strict control; Working together and mutual trust; Solving problems with others; Support from other team members
Communication Scope
Excellent communication skills in person, over the phone, via email, and by instant message
Applying for this IT Helpdesk Technician role?
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