One Thing

Technology

ITEngineer(DataServices)

S$85–130k ~AI est. Singapore, Singapore FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“IT Engineer (Data Services) at One Thing. Skills: Database systems, Data services, System reliability. Install database systems. Upgrade database systems”

What You'll Achieve.

Meet SLA targets; Meet MTTR targets; Meet first level resolution targets

Industry & Context.

Technology
Problems you'll solve

Problem solving; Analytical skills

Eligibility Requirements

On-call support

What They're Looking For.

Must Have

4 years of relevant working experience

Nice to Have

Microsoft SQL Server experience, Oracle Databases experience, Linux experience, Windows OS experience, Java programming experience, PowerShell scripting experience, Python scripting experience, SQL command, SQL server tools command

What You'll Do.

Install database systems

Upgrade database systems

Apply database patches

Implement database changes

Resolve database errors

Manage database access

Manage database backups

Perform critical database changes

Support incident management

Support request management

Support change management

Support problem management

Meet SLA for incidents

Meet SLA for service requests

Provide on-call support

Meet critical metrics targets

Perform business continuity planning

Perform capacity forecast

Collaborate with customers

Tune database performance

Monitor database performance

Analyze database cases

Enhance database monitoring

Develop database processes

Develop operation procedures

Create database reports

Manage database visualizations

Manage database dashboards

Recommend database technologies

Implement database technologies

Participate in technical sharing

Align reference architecture

How You'll Work.

Team & Collaboration

Worldwide collaboration

Communication Scope

Oral communication; Written communication

Process & Methodology

Project management

Full Job Description

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. **Responsibilities, but not limited to** * Install, upgrade database systems, apply patches and implement changes when required. * Diagnose and resolve database errors ensuring high availability of database systems. * Manage databases access, backups and ensure compliance with database and security standards. * Perform changes to critical databases related to manufacturing and engineering. * Support incident, request, change, and problem management tasks associated with database operations. * Ensure SLA for incidents and service requests are met with high quality of work. * Provide oncall support, including outside of office hours. * Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. * Perform business continuity planning and capacity forecast for database systems * Collaborate with site customers on new database requirements, problem resolution and data flow requests. * Performance tuning of databases to ensure high performance and availability. * Monitor database performance proactively and perform analysis of cases to prevent recurring issues. * Review and enhance database monitoring when required. * Develop processes and operation procedures related to database operations. * Create and manage database reports, visualizations, and dashboards. * Engineer solutions and automations to improve productivity and efficiency of database operations and reliability and availability of the database systems. * Recommend and im

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