One Thing
Technology
ITEngineer(DataServices)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Engineer (Data Services) at One Thing. Skills: Database systems, SQL, System availability, Automation. Install database systems. Upgrade database systems”
What You'll Achieve.
Meet SLA for incidents; Meet SLA for service requests; Meet breach case target; Meet MTTR target; Meet first level resolution target
Industry & Context.
Problem solving
Oncall support, Outside office hours support
What They're Looking For.
Must Have
Bachelor’s or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields, or equivalent experience, Good understanding and hands-on experience in Microsoft SQL Server, Oracle Databases, Linux and Windows operation systems, Programming and scripting languages such as Java, PowerShell and Python, Command of SQL and SQL server tools, Effective oral and written communication, Analytical skills, Problem solving skills, Project management skills
Nice to Have
Experience in Microsoft SQL Server, Oracle Databases, Linux and Windows operation systems, Experience in Java, PowerShell and Python, Experience with SQL and SQL server tools
What You'll Do.
Install database systems
Upgrade database systems
Diagnose database errors
Resolve database errors
Ensure high availability
Manage database access
Manage database backups
Ensure compliance with standards
Perform changes to critical databases
Support incident management tasks
Support request management tasks
Support change management tasks
Support problem management tasks
Provide oncall support
Ensure critical metrics are met
Perform business continuity planning
Perform capacity forecast
Collaborate with site customers
Tune database performance
Monitor database performance proactively
Perform analysis of cases
Prevent recurring issues
Review database monitoring
Enhance database monitoring
Develop operation procedures
Create database reports
Manage database reports
Create visualizations
Manage visualizations
Recommend database technologies
Implement database technologies
Participate in technical sharing
Participate in reference architecture alignment
How You'll Work.
Team & Collaboration
Worldwide collaboration; Technical sharing; Reference architecture alignment
Communication Scope
Oral communication; Written communication
Process & Methodology
Project management
Full Job Description
**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. **Responsibilities, but not limited to** * Install, upgrade database systems, apply patches and implement changes when required. * Diagnose and resolve database errors ensuring high availability of database systems. * Manage databases access, backups and ensure compliance with database and security standards. * Perform changes to critical databases related to manufacturing and engineering. * Support incident, request, change, and problem management tasks associated with database operations. * Ensure SLA for incidents and service requests are met with high quality of work. * Provide oncall support, including outside of office hours. * Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. * Perform business continuity planning and capacity forecast for database systems * Collaborate with site customers on new database requirements, problem resolution and data flow requests. * Performance tuning of databases to ensure high performance and availability. * Monitor database performance proactively and perform analysis of cases to prevent recurring issues. * Review and enhance database monitoring when required. * Develop processes and operation procedures related to database operations. * Create and manage database reports, visualizations, and dashboards. * Engineer solutions and automations to improve productivity and efficiency of database operations and reliability and availability of the database systems. * Recommend and im
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