One Thing

Technology

ITEngineer(DataServices)

S$75–115k ~AI est. Singapore, Singapore FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“IT Engineer (Data Services) at One Thing. Skills: Database systems, SQL, System availability, Automation. Install database systems. Upgrade database systems”

What You'll Achieve.

Meet SLA for incidents; Meet SLA for service requests; Meet breach case target; Meet MTTR target; Meet first level resolution target

Industry & Context.

Technology
Problems you'll solve

Problem solving

Eligibility Requirements

Oncall support, Outside office hours support

What They're Looking For.

Must Have

Bachelor’s or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields, or equivalent experience, Good understanding and hands-on experience in Microsoft SQL Server, Oracle Databases, Linux and Windows operation systems, Programming and scripting languages such as Java, PowerShell and Python, Command of SQL and SQL server tools, Effective oral and written communication, Analytical skills, Problem solving skills, Project management skills

Nice to Have

Experience in Microsoft SQL Server, Oracle Databases, Linux and Windows operation systems, Experience in Java, PowerShell and Python, Experience with SQL and SQL server tools

What You'll Do.

Install database systems

Upgrade database systems

Diagnose database errors

Resolve database errors

Ensure high availability

Manage database access

Manage database backups

Ensure compliance with standards

Perform changes to critical databases

Support incident management tasks

Support request management tasks

Support change management tasks

Support problem management tasks

Provide oncall support

Ensure critical metrics are met

Perform business continuity planning

Perform capacity forecast

Collaborate with site customers

Tune database performance

Monitor database performance proactively

Perform analysis of cases

Prevent recurring issues

Review database monitoring

Enhance database monitoring

Develop operation procedures

Create database reports

Manage database reports

Create visualizations

Manage visualizations

Recommend database technologies

Implement database technologies

Participate in technical sharing

Participate in reference architecture alignment

How You'll Work.

Team & Collaboration

Worldwide collaboration; Technical sharing; Reference architecture alignment

Communication Scope

Oral communication; Written communication

Process & Methodology

Project management

Full Job Description

**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. **Responsibilities, but not limited to** * Install, upgrade database systems, apply patches and implement changes when required. * Diagnose and resolve database errors ensuring high availability of database systems. * Manage databases access, backups and ensure compliance with database and security standards. * Perform changes to critical databases related to manufacturing and engineering. * Support incident, request, change, and problem management tasks associated with database operations. * Ensure SLA for incidents and service requests are met with high quality of work. * Provide oncall support, including outside of office hours. * Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. * Perform business continuity planning and capacity forecast for database systems * Collaborate with site customers on new database requirements, problem resolution and data flow requests. * Performance tuning of databases to ensure high performance and availability. * Monitor database performance proactively and perform analysis of cases to prevent recurring issues. * Review and enhance database monitoring when required. * Develop processes and operation procedures related to database operations. * Create and manage database reports, visualizations, and dashboards. * Engineer solutions and automations to improve productivity and efficiency of database operations and reliability and availability of the database systems. * Recommend and im

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