Fluidstack
IT
ITEngineer,DataCenter
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Engineer, Data Center at Fluidstack. Skills: IT Support, MDM Management, SaaS Administration, Asset Management. Provide IT support. Resolve Help Desk tickets”
Industry & Context.
Troubleshoot network issues; Troubleshoot A/V systems; Resolve Help Desk tickets
What They're Looking For.
Must Have
Administering Okta, Google Workspace knowledge, MDM experience, Support macOS, iOS, Windows, Atlassian tools familiarity, Procurement process experience, Technical writing skills, Communication abilities, Customer service abilities, Basic security principles understanding
Nice to Have
Okta Workflows experience, n8n experience, Zapier experience, Workato experience, Tray.io experience, Bash scripting familiarity, PowerShell scripting familiarity, Python scripting familiarity, SOC 2 framework exposure, ISO 27001 framework exposure, NIST framework exposure, CIS framework exposure, FedRAMP framework exposure, AI tools experience, AI agents experience, AI MCPs experience, AI automations experience, AI prompting experience, HRIS integration experience, Deel integration experience, Rippling integration experience, BambooHR integration experience, Workday integration experience, API integrations understanding, Webhooks understanding
What You'll Do.
Resolve Help Desk tickets
Troubleshoot network issues
Troubleshoot A/V systems
Optimize SaaS tooling
Administer integrations
Administer access controls
Support procurement operations
Manage hardware purchasing
Track hardware assets
Maintain asset inventory
Maintain IT documentation
Create technical documentation
Support IT initiatives
Communicate with stakeholders
Maintain secure environment
Support security hygiene
Perform access reviews
Perform identity security tasks
Improve operational efficiency
How You'll Work.
Team & Collaboration
In office employees; Remote employees; Stakeholders
Communication Scope
Customer service; Technical writing; Clear communication; Concise writing
Process & Methodology
Jira, Confluence
Full Job Description
ABOUT FLUIDSTACK We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it. We're singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI. We hire people who care deeply about this problem space. If that is you, please apply! ABOUT THE ROLE As an IT Engineer you will be working across identity, devices, SaaS platforms, and supporting end users. You should be organized, collaborative, and eager to learn while working within established systems and processes. - Provide reliable, hands-on IT support for our in office and remote employees by efficiently resolving Help Desk tickets while delivering excellent customer service. - Support Fluidstack’s MDM fleet comprising macOS, iOS, and Windows devices. - Provide in office support by troubleshooting basic network issues and our A/V systems. - Help manage and optimize Okta and our core SaaS tooling by administering and improving integrations and role-based access controls. - Support daily procurement and asset management operations by coordinating hardware purchasing and tracking while maintaining accurate asset inventory and device assignments throughout their lifecycle (purchase to decommission). - Help maintain clear, organized, and accessible IT documentation by creating easy-to-understand techn
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