Fluidstack

Technology

ITEngineer

$100–160k Phoenix, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“IT Engineer at Fluidstack. Skills: IT Support, MDM administration, Okta administration, SaaS management. Provide IT support. Resolve Help Desk tickets”

Industry & Context.

Technology
Problems you'll solve

Troubleshooting

What You'll Do.

Resolve Help Desk tickets

Troubleshoot network issues

Troubleshoot A/V systems

Optimize SaaS tooling

Administer integrations

Improve access controls

Manage asset operations

Coordinate hardware purchasing

Maintain asset inventory

Maintain IT documentation

Create technical documentation

Support project execution

Ensure stakeholder communication

Maintain secure environment

Support security hygiene

Improve operational efficiency

How You'll Work.

Team & Collaboration

In office employees; Remote employees; Stakeholders

Communication Scope

Customer service; Technical writing; Stakeholder communication

Process & Methodology

Project execution, Managing priorities

Full Job Description

ABOUT FLUIDSTACK We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it. We're singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI. We hire people who care deeply about this problem space. If that is you, please apply! ABOUT THE ROLE As an IT Engineer you will be working across identity, devices, SaaS platforms, and supporting end users. You should be organized, collaborative, and eager to learn while working within established systems and processes. - Provide reliable, hands-on IT support for our in office and remote employees by efficiently resolving Help Desk tickets while delivering excellent customer service. - Support Fluidstack’s MDM fleet comprising macOS, iOS, and Windows devices. - Provide in office support by troubleshooting basic network issues and our A/V systems. - Help manage and optimize Okta and our core SaaS tooling by administering and improving integrations and role-based access controls. - Support daily procurement and asset management operations by coordinating hardware purchasing and tracking while maintaining accurate asset inventory and device assignments throughout their lifecycle (purchase to decommission). - Help maintain clear, organized, and accessible IT documentation by creating easy-to-understand techn

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