Fluidstack
Technology
ITEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Engineer at Fluidstack. Skills: IT support, MDM fleet, Okta administration. Provide IT support. Resolve Help Desk tickets”
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Administering Okta, Google Workspace knowledge, MDM experience, Support macOS, iOS, Windows, Atlassian tools familiarity, Procurement experience, Asset management experience, Technical writing skills, Communication abilities, Customer service abilities, Basic security understanding
Nice to Have
Okta OIE, Office 365 exposure, Iru MDM experience, No-code/low-code automation tools, Bash scripting familiarity, PowerShell scripting familiarity, Python scripting familiarity, Security and compliance frameworks exposure, AI tools experience, HRIS integration experience, API integrations understanding, Webhooks understanding
What You'll Do.
Resolve Help Desk tickets
Troubleshoot network issues
Troubleshoot A/V systems
Optimize SaaS tooling
Administer integrations
Improve access controls
Manage asset operations
Coordinate hardware purchasing
Track hardware assets
Maintain asset inventory
Maintain IT documentation
Create technical documentation
Support IT initiatives
Support project execution
Ensure stakeholder communication
Maintain secure environment
Support security hygiene
Support access reviews
Support identity security
Improve operational efficiency
How You'll Work.
Team & Collaboration
In office employees; Remote employees; Stakeholders
Communication Scope
Customer service; Technical writing; Stakeholder communication; Clear communication
Process & Methodology
Project execution, Managing priorities
Full Job Description
ABOUT FLUIDSTACK We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it. We're singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI. We hire people who care deeply about this problem space. If that is you, please apply! ABOUT THE ROLE As an IT Engineer you will be working across identity, devices, SaaS platforms, and supporting end users. You should be organized, collaborative, and eager to learn while working within established systems and processes. - Provide reliable, hands-on IT support for our in office and remote employees by efficiently resolving Help Desk tickets while delivering excellent customer service. - Support Fluidstack’s MDM fleet comprising macOS, iOS, and Windows devices. - Provide in office support by troubleshooting basic network issues and our A/V systems. - Help manage and optimize Okta and our core SaaS tooling by administering and improving integrations and role-based access controls. - Support daily procurement and asset management operations by coordinating hardware purchasing and tracking while maintaining accurate asset inventory and device assignments throughout their lifecycle (purchase to decommission). - Help maintain clear, organized, and accessible IT documentation by creating easy-to-understand techn
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