Genedata
life sciences, diagnostics and biotechnology, biopharmaceutical, biotech, CRDMO
ITDevOpsSupportEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“IT DevOps Support Engineer at Genedata. Skills: DevOps Support, GxP applications support, cloud-based deployments management, system administration, IT operations automation. supporting the deployment and maintenance of our highly innovative Biopharma Platform. supporting the management of Genedata Good Practice (GxP) applications throughout the system life cycle”
What You'll Achieve.
accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology; turn ideas into impact; help scientists around the world accelerate the pace of biopharma R&D; ensuring secure and professional delivery of managed services; accelerate the real-life impact of tomorrow’s science and technology
Industry & Context.
day-to-day troubleshooting; efficient case handling; root cause analysis
flexible working hours to support global projects, Minimal travel might be required
What They're Looking For.
Must Have
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience), Minimum 2+ years of experience in a system administrator or DevOps role supporting IT applications, knowledge of Linux/Unix and Windows operating systems, hands-on experience with cloud environments, Fluent in English with interpersonal skills, demonstrating effective customer-facing verbal and written communication, including presentation, Highly organized, with the ability to multitask and manage priorities in a dynamic, Demonstrated willingness to learn and adapt to new technologies, systems, and
Nice to Have
familiarity with DevOps practices and automation tools, experience with ticketing systems such as Jira Service Management / Salesforce, understanding of ITIL processes, background in GxP, validated, or qualified system environments
What You'll Do.
supporting the deployment and maintenance of our highly innovative Biopharma Platform
supporting the management of Genedata Good Practice (GxP) applications throughout the system life cycle
day-to-day troubleshooting
system administration
solution configuration
managing customizations
data security and integrity aligned with GxP compliance
assist our global customers on IT-related challenges that relate to the effective deployment of the Genedata Biopharma Platform
and manage cloud-based deployments of Genedata products
Perform application administration and support for GxP applications and systems
Automate IT operations and provide technical support through efficient case handling
Administer and support GxP applications and systems in compliance with standard operating procedures (SOPs)
work instructions (WIs)
and regulatory requirements
including validation (IQ/OQ/PQ) and periodic reviews
Lead and support validation projects at customer sites
Assist with IT QMS processes such as change control impact assessments
and root cause analysis
customer and other such audits from IT or QA
How You'll Work.
Team & Collaboration
work in a cross regional team; Collaborate with cross-functional teams
Communication Scope
interpersonal skills; customer-facing verbal and written communication; presentation skills
Process & Methodology
Lead and support validation projects
Full Job Description
**Bring more to life.** Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Genedata, one of [Danaher’s](https://danaher.com/our-businesses) 15+ operating companies, our work saves lives – and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. The biopharmaceutical industry is undergoing a digitalization revolution, adopting data-driven R&D approaches to develop innovative therapies quicker. Genedata’s market-leading enterprise software is fueling this revolution, enabling leading biopharma, biotech, and CRDMO companies worldwide to automate processes and leverage biopharma R&D data analytics so they can find breakthrough therapies faster. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D. Learn about the [Danaher Business System](https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. We are looking for a qualified IT Dev Ops Support Engineer __ to join our expanding operational services team supporting the deployment and maintenance of our highly innovative Biopharma Platform. Genedata’s Biopharma Platform revolutionizes the process of biopharma R&D and we therefore have quickly taken a global market leadership position with a rapidly growing client base. The IT Dev Ops Support Engineer will be responsible for supporting the management of Genedata Good Practice (GxP) applications throughout the system life cycle. This includes, but is not limited to, day-to-day troubleshooting, applications support, system administration, solution configuration, managing customizations, data security and integrity aligned with GxP compliance. Furthermore, this interdisciplinary, multi
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