ITCoordinator

JOIN THE STORY. BECOME AN IT COORDINATOR ABOUT ODYSSEY HOTEL GROUP Odyssey Hotel Group is one of Europe’s most dynamic hotel operators, developing and managing a growing portfolio of hotels across the continent. From lifestyle brands to extended stay concepts, we create places where guests feel at home and teams feel empowered. In a fast-growing, multi-brand and multi-country environment, technology is at the heart of everything we do—from seamless guest experiences to efficient hotel operations. Our IT team plays a key role in ensuring reliability, security, and innovation across all our properties. YOUR ROLE AS IT COORDINATOR As IT Coordinator, you are responsible for supporting the day-to-day IT operations across our hotels and corporate locations within the DACH region. You act as a key contact for technical support, system administration, and project coordination, ensuring that technology solutions effectively support hotel operations and enhance the guest experience. Working closely with hotel teams, vendors, and the wider IT department, you help maintain stable, secure, and efficient IT environments while contributing to ongoing improvement initiatives. WHAT YOU WILL BE DOING • Provide first and second-line IT support for hotels and corporate users across the DACH region ( IT background in a hospitality environment is required.) • Troubleshoot and resolve hardware, software, network, and system-related issues • Support hotel openings, conversions, and technical implementations • Assist with IT projects, system upgrades, migrations, and infrastructure improvements • Coordinate with vendors and service providers to ensure timely issue resolution and service delivery • Maintain user accounts, permissions, and access management within Microsoft Entra ID / Azure AD • Support the administration of servers, networking equipment, and hotel technology systems • Ensure compliance with IT policies, security standards, and operational procedures • Maintain accurate IT do