Icf
Utility
ITBusinessAnalyst
“IT Business Analyst at Icf. Skills: Business analysis, System integration, Requirements gathering. Support software configuration cycle. Support requirements”
Industry & Context.
Troubleshooting issues
Must reside in the Pacific Time Zone
What They're Looking For.
Must Have
Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent experience), 2+ years of experience supporting business analysis, IT systems, or software development projects, requirements gathering, system design, testing, developing system documentation
Nice to Have
Experience in the utility, energy, and/or energy efficiency sectors, Experience with issue tracking and document management tools, Understanding of relational databases
What You'll Do.
Support software configuration cycle
Support delivery of energy efficiency tracking and reporting
Communicate regularly and effectively with team members
Present during status update meetings
Work with stakeholders of IT systems
Define system requirements
Assist in identifying the best design approach
Generate requirements specifications
Generate process flow diagrams
Generate user interface designs
Generate system documentation
Support User Acceptance Testing (UAT) activities
Enter & track support requests
Ensure completion of support requests
Develop understanding of client processes and procedures
Identify improvements relative to technology
Understand capabilities of ICF’s IT systems
Understand application of ICF’s IT systems
Deliver solutions for clients
Train users on IT systems
Assist in troubleshooting issues
How You'll Work.
Team & Collaboration
Dynamic and innovative team environment; Team that brings high-quality products
Communication Scope
Verbal skills; Written skills; Consulting skills
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