TBCBANK
Banking
ITტექნიკურიდახმარებისჯგუფისსპეციალისტიბორჯომი/ხაშური/ახალციხე/გორი
“IT ტექნიკური დახმარების ჯგუფის სპეციალისტი - ბორჯომი / ხაშური / ახალციხე / გორი at TBCBANK. Skills: Technical support, Network infrastructure, Hardware diagnostics. Provide daily technological support. Manage employee technical needs”
What You'll Achieve.
Ensure continuous operation; Ensure secure operation; Ensure efficient operation
Industry & Context.
Analytical thinking; Problem cause identification; Optimal solution finding; Troubleshooting
What They're Looking For.
Must Have
Windows systems knowledge, Computer hardware architecture knowledge, Software installation, update, configuration, testing, Basic network skills, ITSM systems professional work, Effective, polite, professional communication, Analytical thinking, Responsibility, organization, detail orientation, High team work culture, Willingness to work with AI tools
Nice to Have
Active Intune, CPU/RAM/Storage diagnostics, Peripheral device principles, TCP/IP, DNS, DHCP, LAN/Wi-Fi interaction, Port understanding, VLAN basic understanding, Jira Service Management, Confluence, Problem cause identification, Optimal solution finding, Collaboration with IT, security, operations teams, Modern technology work readiness
What You'll Do.
Provide daily technological support
Manage employee technical needs
Ensure smooth work process
Perform network infrastructure setup
Test network infrastructure
Configure work hardware
Configure peripherals
Configure network devices
Identify damaged hardware
Diagnose damaged hardware
Determine hardware causes
Identify technical incidents
Diagnose technical incidents
Resolve technical incidents
Ensure smooth work process
Follow operational standards
How You'll Work.
Team & Collaboration
IT teams; Security teams; Operations teams
Communication Scope
Effective communication; Professional communication
Applying for this IT ტექნიკური დახმარების ჯგუფის სპეციალისტი - ბორჯომი / ხაშური / ახალციხე / გორი role?
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