Caddell Construction
ITAssociateSystemsEngineer
“IT Associate Systems Engineer at Caddell Construction. Skills: Helpdesk System Administration, PC and smartphone support, IT Inventory management. Administer Helpdesk System. Create, prioritize, and assign tickets”
What You'll Achieve.
support capacity planning
Industry & Context.
analytical and problem-solving skills
15-20% travel to project sites, Occasional after-hours coverage may be required, Ability to lift 50 or more pounds, crawling, kneeling, crouching
What They're Looking For.
Must Have
Associates degree or 2 years of IT experience troubleshooting hardware / software, Experience in Information Systems Management, Windows 10 and 11, Microsoft Office, Windows Server, Active Directory, Working knowledge of MS Office (Word, Excel, and PowerPoint) required, Organizational and excellent Customer Service Skills are a must
Nice to Have
Network Plus, Solar Winds monitoring system, Web Helpdesk experience, Working Knowledge of Office 365 Admin
What You'll Do.
Administer Helpdesk System
Setup PC and smartphone
Perform technical and operational support
Provide user support for software
Support web/video conference systems
Manage user creation and deletion
Manage IT asset procurement
Perform software license management
and troubleshoot hardware
Perform periodic performance reporting
Research and recommend technology usage
Report cyber security incidents
How You'll Work.
Team & Collaboration
positive team environment; sense of purpose and teamwork
Communication Scope
Ability to communicate technical information in an accessible manner to non-technical employees; Good written and verbal communication skills
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