Foxelli
Product Development
ITAssistant(eCommerce)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Assistant (eCommerce) at Foxelli. Skills: Shopify Administration, Shopify Flow Automation, Google Apps Script & API Integrations, Access Management, Recharge Subscription Flows, SaaS & Software Cost Management. support our IT Specialist. day-to-day execution of taking care of our e-commerce business / AI tools, and systems”
What You'll Achieve.
keep everything running clean behind the scenes; ensure effective collaboration and communication
Industry & Context.
figures things out; digging into a tool and figuring out how they work; breaking down complex things into simple language; troubleshoot app conflicts; read, debug, and maintain Google Apps Scripts; Understands REST APIs: requests, JSON, authentication; know when to trust the output and when to check it
available during at least 5 hours of typical working hours in the EET time zone
What They're Looking For.
Must Have
hands-on Shopify admin and Flow experience, Can read, debug, and maintain Google Apps Scripts, Understands REST APIs: requests, JSON, authentication, Has worked with Recharge or a similar subscription platform, Knows how access management, RBAC, SSO, and 2FA work in practice, Uses NordPass or equivalent and treats security as non-negotiable, Is genuinely AI-literate: you prompt well, iterate fast, and know when to trust the output and when to check it, Can use AI effectively - prompting, iterating, and critically reviewing generated code, Documents everything, Communicates clearly in English with vendors, HR, and internal teams, Manages multiple moving parts
What You'll Do.
support our IT Specialist
day-to-day execution of taking care of our e-commerce business / AI tools
handle access across our tools
and keep our SaaS subscriptions in check
keeping systems organised and documented
digging into a tool and figuring out how they work
taking ownership of your work and seeing it through
breaking down complex things into simple language
and n8n to build automations
Manage apps end-to-end: install
Build and schedule recurring reports for marketing
Own staff permissions
troubleshoot app conflicts
and liaise with vendors
Build and maintain Flow automations: order tagging
customer segmentation
Apply clean conditional logic across Shopify data objects - orders
Document every workflow
test before going live
deactivate what's obsolete
Maintain and extend scripts connecting Shopify
Work with REST APIs - handling requests
Use AI to generate and iterate on code - then read it
Keep a clean script inventory: owners
and dependencies documented
Provision and revoke access across all platforms - clean
Maintain a central access matrix and run quarterly reviews
Enforce least-privilege
and secure credential sharing via NordPass
Configure subscription products
and customer-facing flows
Build retention logic: cancellation surveys
save-the-sale sequences
Test every customer journey end-to-end before launch
Set up new hires across every platform and revoke everything fast when someone leaves
Maintain role-based access templates so onboarding is never improvised
Own the subscription register: every tool
and owner in one place
and overlapping tools before Finance asks
Negotiate with vendors
and cut what isn't earning its cost
How You'll Work.
Team & Collaboration
explaining it to a team member; Communicates clearly in English with vendors, HR, and internal teams
Communication Scope
Communicates clearly in English with vendors, HR, and internal teams; Can make technical things feel simple and easy to understand
Process & Methodology
Manages multiple moving parts
Full Job Description
[https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/8f268323-172b-49e0-bc60-a2f087bb0134/job%20ad%20visual.png] At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them. If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us. THE ROLE We're looking for an IT Assistant (eCommerce) to support our IT Specialist and help with the day-to-day execution of taking care of our e-commerce business / AI tools, and systems. You'll help manage Shopify, maintain automations, handle access across our tools, and keep our SaaS subscriptions in check. This is not a developer role. You don't need to code from scratch. But you do need to be genuinely tech-savvy - someone who figures things out, builds with AI tools, and keeps everything running clean behind the scenes. If you love: - keeping systems organised and documented - digging into a tool and figuring out how they work - taking ownership of your work and seeing it through - breaking down complex things into simple language - using Claude, ChatGPT, and n8n to build automations, workflows, and scripts And if you're someone who can make technical things feel simple and easy to understand, whether you're fixing a system issue or explaining it to a team member … … you might be our person👀 🚀 WHAT YOU'LL BE DOING 🛒 Shopify Administration - Manage apps end-to-end: install, configure, test, document, and audit quarterly - Build and schedule recurring reports for marketing, finance, CS, and ops - Own staff permissions, troubleshoot app conflicts, and liaise with vendors ⚙️ Shopify Flow Automation - Build and maint
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